Property Claims Team Manager

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About Everest:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

About the role:

The Claims Team at Everest Insurance, a member of the Everest Re Group, is looking for an experienced Property Claims Team Manager to join our Property Claims team to provide supervision to Claim Professionals and directly handle the largest, most complex claims and litigation.

Responsibilities include but not limited to:

• Extensive experience adjusting property claims including coverage analysis, accurate scope of damages to building and business personal property, and investigation of Business Interruption claims;
• Provides supervision, mentoring, leadership, training and oversight to Claims Professionals;
• Conduct supervisor and quality reviews of claim files;
• Extensive experience handling Complex Commercial Property Claims and coverage including analysis of complex coverage issues and preparation of coverage position letters;
• Strong knowledge of Property Forms and Endorsements;
• Ability to manage Independent Adjusters and review and analyze property damage estimates;
• Review and analyze coverage and prepare appropriate coverage position letters;
• Investigation, analysis, and evaluation of assigned claims to determine exposure;
• Management and direction of outside counsel;
• Preparation of case summary reports related to matters of significant reserve activity;
• Timely and appropriate setting of claim reserves for largest and most complex claims;
• Development and execution of claim and organizational strategies as well as resolution strategies;
• Negotiation and resolution of claims;
• Leadership of claim professionals and special projects;
• Determine and resolve workload and assignment issues to ensure effective claims processing, expense management and claims disposition;
• Vendor oversight and management, including auditing of same;
• Identify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; communicate trends to underwriters, insureds, and brokers;
• Extensive communication with insureds, brokers, reinsurers, actuaries, and business unit contacts;
• Attend client meetings and industry functions to support retention and development of client relationships and business;
• Leverage AI and emerging technologies to improve claims processes, efficiency, informed decision-making, and customer outcomes.

Qualifications, Education & Experience:

• 3+ years of management experience
• 5+ years of Commercial Property claims and/or litigation experience and current, working knowledge of jurisdictional laws and regulations
• Bachelor’s degree or equivalent work experience required
• Insurance industry designation(s)/certification(s) preferred

Knowledge, Skills & Competencies:

• High proficiency in reviewing estimates for large and/or complex claims
• Ability to manage, mentor, and lead a team of Claim Professionals
• Strong oral and written communication skills
• Ability to evaluate coverage issues involving a wide variety of loss scenarios
• Ability to think strategically
• Currently holds or readily can obtain all required adjuster licenses
• Knowledge of the insurance industry, claims and the insurance legal and regulatory environment
• Knowledge of claims handling or insurance legal statutes and procedures
• Ability to identify and use relevant data and metrics to best manage claims
• Collaborative mind-set and willingness to work with people outside immediate reporting hierarchy to improve processes and generate optimal departmental efficiency
• Ability to and willingness to present to senior management and other group settings
• Ability to influence others and resolve complex, disputed claims
• Moderate travel required
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The base salary range for this position is $156,000-$225,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click hereto learn more about our culture.

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

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Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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About Us

EVEREST is a leading international reinsurance and insurance group with an extensive distribution network that spans five continents. With roots dating back to 1973, Everest has developed a global footprint and deep client relationships that are largely unmatched by its peers. The Company’s principal business strategies seek to leverage its strengths to optimize returns over the underwriting cycle, thereby creating value for its shareholders and business partners.