Property Damage Specialist, Personal Injury

Property Damage Specialist, Personal Injury (2 Openings, Remote, Independent Contractor)

Arvenda is a staffing company that connects Latin American professionals with U.S.-based law firms. We are recruiting two Property Damage Specialists for our client, a U.S.-based personal injury law firm. We are looking for people with property damage experience, well-spoken English, and great people skills.

About the role

You will manage the property damage portion of each client’s case as a courtesy extension of the injury claim, at no charge to the client. The role calls for fast first contact, steady follow-up, and an active working diary from the day a case is assigned until the claim is fully resolved. You will speak directly with clients, adjusters, rental companies, tow yards, and collision shops.

Job details

Location: Remote, open to candidates based in Latin America

Engagement type: Full-time, independent contractor through Arvenda

Schedule: [confirm hours and time zone]

Compensation: $1,100 to $1,200 USD per month

Openings: 2

What you will do

Contact clients and adjusters within 24 hours of case assignment, and keep following up until the claim is resolved

Coordinate repairs, rental setup, tow yard releases, and vehicle inspections

Explain coverage options, deductibles, and repair paths, and request photos and confirm whether the vehicle is drivable

Confirm liability, policy limits, and coverage concerns with adjusters, and request estimates and total loss evaluations

Review total loss evaluations against NADA values and comparable listings to support a higher valuation

Run 90-day case reviews and move the diary forward in 30-day intervals until each claim is resolved

Follow up every two weeks on repairable vehicles, and stay in daily contact on total loss vehicles

Track rental cutoffs and follow up on settlement payments, deductible reimbursements, and loss of use

Pursue GAP coverage, diminished value claims, and maintenance contract refunds where they apply

Work with intake on the withdrawal process when there is no coverage, and keep guiding the client on next steps

Priority order: new cases, vehicles in tow lots, total loss, rentals, repairable vehicles, loss of use and reimbursements, deductible reimbursement, and diminished value.

What we are looking for

Experience managing property damage claims, in a personal injury law firm or an insurance setting

Well-spoken English and great people skills, since you will talk with clients, adjusters, and vendors every day

Bilingual in English and Spanish, written and spoken

Working knowledge of repairable vehicles, total loss, rental, loss of use, GAP, diminished value, and deductible reimbursement

Strong follow-up discipline and diary management

Ability to manage a high case volume with competing priorities and strict timelines

Ability to work independently in a fully remote environment

Nice to have

Experience with Florida personal injury cases

Experience negotiating with insurance adjusters

Application requirement: video introduction

Please include a short video (about one minute) in English, in which you introduce yourself, describe your property damage experience, and tell us why you are a strong fit. Applications without a video will not be reviewed.

How to apply

Apply through LinkedIn, or send your English CV and a link to your video to jerelyn@arvenda.com the subject line “Property Damage Specialist – [Your Name]”. We never ask candidates for fees, photos, or identification documents at any stage of the process.

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