QA/Sit Lead

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits. Key Responsibilities & Expectations Leadership & Ownership Own the end-to-end SIT testing strategy and execution. Lead and mentor QA analysts, test engineers, and testing vendors/partners. Establish testing standards, processes, and best practices. Drive accountability for quality across project teams. Act as the primary point of contact for all SIT-related activities. Test Planning & Strategy Develop comprehensive SIT test plans, schedules, and resource forecasts. Define entry and exit criteria for all testing phases. Identify testing scope, risks, dependencies, and mitigation plans. Ensure test coverage aligns with business, functional, and integration requirements. Coordinate testing activities across multiple applications and teams. Test Design & Execution Review and approve test scenarios, test cases, and test scripts. Ensure end-to-end business process validation across integrated systems. Oversee execution of functional, integration, regression, and UAT support testing. Monitor testing progress against milestones and timelines. Ensure defects are accurately documented, prioritized, and resolved. Defect & Quality Management Lead defect triage meetings and drive issue resolution. Monitor defect trends, root causes, and quality metrics. Escalate critical issues and risks appropriately. Verify fixes and ensure retesting is completed successfully. Provide clear quality assessments and release recommendations. Stakeholder Engagement Collaborate with Business Analysts, Product Owners, Developers, Architects, and Program Managers. Coordinate testing readiness across upstream and downstream systems. Communicate testing status, risks, and quality metrics to leadership. Facilitate cross-functional discussions to resolve testing blockers. Support business users during UAT and production readiness activities. Environment & Data Management Coordinate SIT environment readiness and availability. Ensure test data preparation and management activities are completed. Work with infrastructure and support teams to resolve environment issues. Validate integrations, interfaces, APIs, and batch processes. Metrics & Reporting Develop and maintain testing dashboards and KPI reporting. Report on test execution progress, defect status, and quality trends. Measure and communicate test coverage and release readiness. Provide executive-level status updates and risk assessments. Automation & Continuous Improvement Identify opportunities to increase test automation coverage. Promote shift-left testing practices and quality engineering principles. Improve testing processes, tools, and efficiency. Implement lessons learned and continuous improvement initiatives. Apex IT US Benefits Health Benefits Comprehensive Medical Insurance (Preferred Provider Organization (PPO) High Deductible or Copay plans) with Wellness Program and Teledoc Health Savings Account (HSA) Medical Flexible Spending Accounts (FSA) – Full and Limited Purpose Dental Insurance Options Vision Insurance Options Critical Illness Insurance Accident insurance Hospital Indemnity Insurance Financial Benefits Profit-Sharing Program 401(k) Program (available after eligibility period) Travel Incentive Employer-Paid Life and Accidental Death & Dismemberment Insurance Employer-Paid Short-Term Disability Employer-Paid Long-Term Disability Dependent Care Flexible Spending Account (FSA) Bi-Weekly Pay via Direct Deposit Employee Discount Marketplace Voluntary Benefits Life Insurance Pre-Paid Legal Pet Insurance Work-Life Balance Paid Time Off, Paid Sick Leave, Paid Holidays Flexible Scheduling Remote Work Learning and Development Activities Employee Assistance Program