QLD CTP Management Officer

This is a great full-time, permanent opportunity at Suncorp!

Support Leadership Excellence – Join Suncorp’s QLD & SA CTP Claims Team Are you a highly organised professional who thrives in a fast-paced environment and enjoys supporting leaders to achieve great outcomes? Suncorp Group is looking for a proactive and collaborative professional to join our Queensland (QLD) and South Australia (SA) CTP Claims team as a QLD CTP Management Officer. In this pivotal role, you'll provide high-level coordination and administrative support to the QLD CTP Claims Executive Manager and Senior Leadership Team, helping drive operational efficiency, regulatory compliance, and business success. This is a permanent, full-time opportunity with the flexibility of a hybrid work environment. What

You’ll Be Doing

• Providing high-level administrative and coordination support to the Queensland (QLD) and South Australia (SA) CTP Executive Manager and Senior Leadership Team
• Managing complex diary schedules, recurring meetings, and stakeholder priorities
• Coordinating regulatory correspondence, documentation, filing, and records management activities
• Preparing, formatting, and distributing business documents, reports, presentations, and communications
• Supporting interactions with the QLD & SA Regulator by coordinating information requests and drafting routine correspondence
• Building strong relationships with internal and external stakeholders to facilitate effective business outcomes
• Maintaining organisational charts, people data, and team records across relevant systems
• Supporting recruitment administration, People Connect activities, and broader people-related processes
• Identifying opportunities to improve team processes, efficiency, customer service, and cost management
• Processing monthly corporate expense requirements in line with company policies and procedures

What You’ll Bring

• Previous administration experience in a corporate or professional services environment
• Excellent written and verbal communication skills with a professional and confident approach
• Strong organisational and time management skills, with the ability to manage competing priorities
• Proven diary management and stakeholder coordination experience
• A proactive mindset with a strong sense of initiative and problem-solving capability
• The ability to work independently while collaborating effectively across teams
• Exceptional attention to detail and commitment to delivering high-quality outcomes
• The ability to handle confidential information with professionalism and discretion
• Strong customer service skills and a commitment to supporting internal and external stakeholders
• High proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Experience supporting senior leaders or executive teams will be highly regarded

What we can offer you Suncorp's employee benefits are designed to support, empower and reward our people. Some of our benefits include:

• Employee discounts and rewards - exclusive offers on more than 400 of Australia's large retailers including Myer, David Jones, Coles and Woolworths. We also offer discounts across our brands and various products including Suncorp Insurance, AAMI, Shannons, Apia and GIO.
• Study support - We encourage external learning and offer study support to eligible employees, so you can continue to broaden your career opportunities while you work.
• Parental Leave - All permanent employees who are primary carers are offered 20 weeks parental leave.

• Wellness - We offer a wide range of initiatives to promote our employees' health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans for our people.

It's worth noting that specific benefits may vary depending on the role, level, and location of the employee. For more on our employee benefits, Click Here Why you'll love working with us At Suncorp, our purpose has been at the core of our business for over 100 years. To deliver exceptional experiences we've had to become even more customer obsessed, innovative and performance driven than ever before. Delivering on our purpose has always meant putting words into action. Building futures and protecting what matters is why we're here. Caring for others, being courageous and doing the right thing underpins everything we do. Chase the sun, apply online today At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. If you require more information or any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact anais.diaz-vazmas@suncorp.com.au or a confidential co