Quality Assurance Assistant

About Us:

Propel (TSX: PRL) is the fintech company building a new world of financial opportunity by facilitating access to credit for consumers underserved by traditional financial institutions. Through its AI-driven platform, Propel evaluates customers in a more comprehensive way than traditional credit scores can. Our revolutionary fintech platform has already helped consumers access over one million loans and lines of credit and over one billion dollars in credit.

To build a new world of opportunity we bring together the brightest talent to help us build opportunities. We are entrepreneurs and believe in measuring success through results and growing within; talent and hard work never goes unnoticed. At Propel, we are here to change the way employees, customers and shareholders succeed together.

We are a team of passionate entrepreneurs, who foster curiosity and growth in our employees. Our culture is why we have been so successful and why our employees choose Propel to build their careers.

Join us as we change the way employees, customers and shareholders succeed together.

Purpose:

The Salesforce QA supports the testing and quality assurance function within the IT Delivery Team, helping to ensure that all solutions delivered across the Salesforce platform are reliable, perform well, and meet compliance requirements.

Working under the guidance of the Quality Assurance Lead, the role focuses on executing test activities, recording and tracking defects, and helping to embed good quality practices throughout the delivery lifecycle. Working closely with the QA Lead, developers, and the wider Delivery and Projects teams, the Salesforce QA plays a hands-on role in testing new features, enhancements, and fixes before they reach our customers.

This is an excellent opportunity for someone looking to build their QA and Salesforce expertise within a fast-paced, Agile environment in a regulated finance setting. In short, the Salesforce QA helps make sure that what gets built works as intended, while developing the skills, processes, and tools needed to support the platform as it continues to grow.

Key responsibilities include:

• Execute manual test cases and scenarios for new Salesforce features, enhancements, and bug fixes, following test plans set by the QA Lead
• Support the creation and maintenance of test plans, test cases, and test scripts for our Salesforce platform and custom-built digital journeys
• Identify, log, and track defects clearly and accurately, working with developers to verify fixes and carry out regression testing
• Assist with building and running automated tests as the QA function’s automation capability grows
• Maintain accurate test documentation, including test results, defect reports, and quality metrics
• Follow and help improve QA standards, processes, and best practices in a fast-paced Agile environment
• Support UAT activities and training workshops, helping stakeholders test and understand new solutions

Skills and attributes required

Essential:

• Degree in computer science, Information Technology, Business Management, or a related field, or equivalent practical experience.
• ISTQB Foundation Level certification or similar testing qualification.
• Experience of software testing (manual or automated), ideally on Salesforce or other cloud platforms.
• Strong attention to detail, with clear written and verbal communication skills for documenting test cases and defects.
• A proactive, eager-to-learn attitude, with the ability to manage your own workload and work collaboratively within a team.

Desirable:

• Exposure to Salesforce (Sales, Service, or Experience Cloud), ideally within financial services.
• Salesforce Administrator certification (or working towards it) or other Salesforce certifications
• Test Management tool i.e. Test Rail, Zephyr, Xray
• Exposure to BrowserStack or similar cross browser testing tool
• ACCELQ test automation experience or similar

Benefits to Joining Propel:

• Competitive salary
• Pension
• 25 days holidays, increasing by 1 day per year (up to 30)
• Growth and opportunity – we pride ourselves on promoting from within
• Incredible company culture
• A culture that values innovation, collaboration and continuous improvement.

Our Culture:

Propel brings together the brightest talent to build opportunities. We are entrepreneurs who measure success through results and growth from within; talent and hard work never go unnoticed. Our team fosters curiosity and growth.

Equality, Diversity & Inclusion:

Our organisation is made up of brilliant people. Each of us is unique, whether in terms of our background, personal characteristics, experience, skills or motivations. And we value our people for the differences they bring to the table. These differences - this diversity is powerful.

Fostering an inclusive culture helps each of us to benefit from a wider range of these different perspectives, experiences and skills. We believe that this creates a happier, more productive working environment for us all.