Job Title: Quality Assurance Specialist Location: South Africa Job Type: Full-Time, Remote Working Hours: US Hours (9am-5pm EST) Salary: South African Rand (ZAR) Key Responsibilities Conduct detailed quality assurance audits across clinical and operational processes Review documentation, reports, and case materials to ensure accuracy, compliance, and adherence to healthcare standards Utilize QA audit tools and platforms (including CentralReach) to evaluate performance and identify gaps Interpret and apply healthcare regulations and standards across varying scenarios and cases Provide clear, constructive feedback and recommendations for improvement Analyze data using Excel and other tools to track trends, identify risks, and support decision-making Collaborate with cross-functional teams to maintain and improve quality standards Develop and refine QA processes, frameworks, and documentation Translate complex findings into clear, concise, and actionable insights for stakeholders Manage multiple audits and projects simultaneously using project management tools Previous experience in quality assurance, healthcare administration, compliance, auditing, or a similar role preferred. Experience in ABA or healthcare is highly advantageous. Excellent attention to detail and accuracy. Strong organisational and time-management skills. Excellent written and verbal communication skills. Comfortable reviewing large amounts of information and identifying discrepancies. Strong spreadsheet and computer skills. Ability to maintain confidentiality when handling sensitive information. Strong follow-through and accountability. Ability to work independently and consistently meet deadlines. Comfortable providing professional and constructive feedback to team members. Strong analytical and problem-solving skills. Thinking of applying? Here's the inside scoop. Let us walk you through the next steps. Step 1 – Complete Your Application Fill in our application form and upload your CV. This stores your profile in our Applicant Tracking System (ATS) and places you into our active job pipelines, making it easier for us to match you with current and future opportunities. Step 2 – The First Look (One-Way Video Interview) This is where your application comes to life. We review your CV and video interview to get a feel for your experience, communication style, and overall fit. If we like what we see, you're on to the next step! Why do we ask for a video? Because a résumé can tell us what you've done, but it can't show us you . Your video is your moment to shine, and it helps us see: How you communicate and connect with people. How you present yourself professionally. Other opportunities you might be an even better fit for (bonus surprises!). Think of it as your personal trailer. One great video means we can pitch you for multiple roles and get you in front of the right employers, faster. Heads up: Some clients watch your video directly, so make it one you'd be proud to have represent you. This is your highlight reel—make it count! Step 3 – Let's Actually Talk A Recruitment Specialist calls to chat about your experience, your availability, what you want to earn, and the role itself. Consider it a friendly vibe check. Step 4 – The Fine Print, Made Fun We break down what it's like working as an independent contractor—hours, pay, contract terms, the whole deal. No surprises, no fine-print sneakiness. You'll get it all in writing. Step 5 – Matchmaking Time Our Talent Delivery Team plays cupid, matching you to clients where you're most likely to shine. We can't promise everyone gets picked, but we're rooting for you. Step 6 – Showtime Got shortlisted? We'll set up your interview, prep you like a pro, and have your back the whole way—with a Reworks teammate right there facilitating. Step 7 – The Verdict We chase feedback the second it lands and keep you in the loop. Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.