Quality Improvement Analyst

Assumes responsibility and accountability for ongoing data stewardship including, but not limited to measure automation, measure validation, and measure analysis as a part of the strategic and tactical delivery team. When applicable, assists all lines of business with workflow development in accordance with quality initiatives. Translates data into meaningful, high‐level reports and dashboards to monitor key performance indicators. Collaborates with sections and IS/BI to develop effective and efficient data collection for the purposes of being able to analyze quality and utilization data. Through analysis identifies workflow and compliance issues and provides feedback for improved processes.Independently responsible for working directly with the physicians, care teams, and operational leaders. Accountable for managing ongoing communication, education, monitoring, analysis, and delivery of quality improvement for over 600 physicians across 60+ varying specialties/groups. Through rounding and data analysis, is to identify and share best practices. Supports the education of new workflows and ensuring they are “hardwired” for ongoing success and quality improvement. Manages process improvement related activities surrounding quality measures with physicians and care teams.

Bachelor’s degree in related/relevant field required.

Training in Six Sigma or Lean certification preferred. Addendums are required for 0153 Nurse Leader, 0249 Registry RN, 0252 Registered Nurse, 0235 Advanced Registered Nurse, and 0236 Expert Registered Nurse. To view addendums, go to the job description page on Parkview’s intranet.

Required: Minimum 5 years’ experience with successfully managing complex projects. Knowledge and experience in the healthcare industry; preferably in an ambulatory or Inpatient setting. Experience with presenting data and information to physicians and leadership, including executive leadership. Preferred: Experience in leading detailed delivery of specialty or technology focused projects. Experience in Epic. Previous experience in a Quality role.

Strong informal leadership skills (influencing change in others), facilitation, interpersonal, project coordination, written/verbal communication, and conflict resolution skills. Must demonstrate expertise and proficiency with Word, Excel and PowerPoint. Excellent analytical, verbal, written, organizational and interpersonal skills and ability to appropriately communicate to a diverse set of audiences including, but not limited to clinical support staff, physicians, operations, leadership, etc. Demonstrated skill and or experience in performance improvement processes, root‐cause analysis, and problem‐solving methodologies. Solid knowledge of relationships and interdependencies between applications and workflow impacting various departments across the system. Must demonstrate excellent critical thinking and problem‐solving skills. Strong interpersonal, critical thinking skills. Must be a self‐starter along with the ability to manage workload and prioritize appropriately. Ability to thrive with a great amount of autonomy and independence, execute highly complex work, at a high degree of accuracy, in a fast‐paced environment.