Quality Manager

The team, position & mission:

The Compliance team enables Orange Business to operate responsibly, ethically, and in accordance with applicable laws, regulations, contractual obligations, and internal requirements. We establish and oversee the frameworks, processes, and governance needed to support sustainable, resilient, and trustworthy business operations. Working closely with stakeholders across the organisation, we help embed compliance, accountability, and risk awareness into everyday decision-making and business activities. Through policy management, risk assessments, regulatory monitoring, assurance activities, training, and continuous improvement, we support Orange Business in managing risk, meeting its obligations and driving a culture of integrity and operational excellence.

At Orange Business, we are looking for a Quality Manager who is passionate about driving operational excellence, continuous improvement, and effective governance. In this role, you will be responsible for maintaining and developing our Quality Management System, ensuring that quality requirements are translated into practical processes that support business objectives, customer satisfaction, and efficient operations.

You will coordinate audits, management reviews, corrective actions, and improvement initiatives, helping the organisation identify opportunities for enhancement and ensuring that actions are followed through to completion. You will work closely with stakeholders across the business to strengthen process maturity, maintain management system compliance, and promote a culture of quality and continual improvement.

As part of an international environment, you will collaborate with colleagues across multiple functions and countries, supporting a consistent approach to quality management and operational excellence. We are looking for someone with experience in quality management, auditing, sustainability, management systems, and process improvement. Strong communication skills, a collaborative mindset, and the ability to drive improvement across organisational boundaries are key to success in this role. Experience with ISO-based management systems, customer assurance activities, sustainability initiatives, or risk management is considered an advantage.

Your key areas of responsibility as Quality Manager:

• Own and continuously improve the Quality Management System, ensuring alignment with business, customer, and Orange Group requirements.

• Plan and coordinate internal and external audits, management reviews, and follow-up of corrective actions.

• Define, monitor, and report on quality and sustainability objectives, KPIs, and improvement initiatives.

• Support in management system documentation, evidence, reporting, and certification activities (e.g. ISO 9001, ISO 14001).

• Support customer assurance, sustainability reporting, and environmental initiatives while promoting a culture of quality and continuous improvement.

Why Orange Business?

• Make a visible impact by shaping how quality and sustainability are embedded across Orange Business.

• Drive continuous improvement and influence business processes, governance, and operational excellence.

• Work internationally with colleagues across countries, functions, and business units.

• Own key management systems and play a central role in audits, certifications, and improvement initiatives.

• Combine quality and sustainability by contributing to environmental objectives, reporting, and responsible business practices.

As an ideal candidate you have:

• 3+ years of experience in Quality Management, Continuous Improvement, or a related governance role.

• Hands-on experience with ISO-based management systems

• Experience planning and coordinating internal and external audits

• Fluent in English, both written and spoken.
  

What we offer you:

• Hybrid ways of working with access to our modern & collaborative office in Oslo

• We may work with tomorrow’s technology, but at our core we are a people-oriented organization

• An open and inclusive culture, that enables us to reach our full potential

• A community of experts - as Digital Natives, we put innovation at the heart of our expertise

• Read more about the benefits we offer here
  

About Orange Business:

Orange Business is a leading network and digital integrator company with 30 000 experts located in offices in 65 countries worldwide, and part of the Orange Group.

We combine our history as a telco operator with the rigor of a network and connectivity expert and the agility of a global digital solutions integrator. Our joint mission is to help innovate, drive and lead them in their digital transformation challenges and business strategies in key digital domains, including Cloud, Customer Experience, and Data & AI. As an agile and fast-moving digital business partner, the business line offers trusted end-to-end solutions and products that help businesses in a wide range of industries in the private and public sector transform their operations, enhance customer experience, and drive growth.

With our digital expertise, we are a strategic partner of Orange Business objectives to be a leading network and digital integrator with our team as a key growth engine.

The process:
We screen applications on an ongoing basis, with the aim of conducting conversations and interviews as we receive them.

Interested but feel that you don't match the criteria 100%? We encourage you to apply anyway! We believe in the potential of diverse skill sets, perspectives and individuality. We want to encourage everyone to be their authentic selves and your unique capabilities may align perfectly with our team's needs! Your perfect match might be the next job we are announcing, so why not have a head start and apply now!

Are you interested to read more about Orange Business? Visit our Website or follow our LinkedIn account.