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Quality & Partnerships Lead, FE Colleges (Liverpool)

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United Kingdom
Work type
Hybrid
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  • Location: Liverpool City Region, working across our partner colleges and from home.
  • Working pattern: Hybrid model combining c.3-4 days per week on site at local partner colleges with the rest of the week working from home.
  • Travel: Regular local travel between partner colleges, with occasional travel to other regions for team meetings and offsites.
  • Salary: £44,000 pa
  • Contract: Permanent, full-time (40 hours per week).
    Standard working hours are 9:00 am to 6:00 pm (with a 1-hour unpaid lunch break).
  • We offer flexibility to employees to balance their commitments, including medical appointments, parental or caregiving responsibilities, and personal goals.

Key relationships

  • internal: Head of Quality; Head of Learner Progress; Business Development Lead, FE & Public Sector; Quality & Partnerships Leads in other regions; Admissions, Talent, Employer Partnerships and Safeguarding teams.
  • external: FE colleges, including senior leaders and programme delivery teams.

Closing date: 27 November 2026. Early applications are encouraged.

ABOUT THE ROLE
Generation is increasingly delivering its programmes in partnership with Further Education (FE) colleges. Each college's own instructors and support staff run the course day to day, while Generation provides the curriculum, training and quality assurance, and helps learners into jobs. Our college partners run programmes across a growing range of sectors, including healthcare, tech and green.

We are looking for an experienced education professional with a background in FE who can (i) build lasting partnerships with FE colleges, and (ii) make sure the Generation programmes they deliver are high quality and lead to strong job outcomes.
This is a key role at the heart of how we grow this work, reporting into the Learning team leadership.

  • Partnerships: once a new college partner has signed up with Generation, you will lead the day-to-day relationship. You will build positive, productive relationships at every level of the college - from senior leaders to the instructors and Learner Progress Coaches delivering the programme. You will plan cohorts (groups of learners) with each college, keep the partnership on track and help colleges take on more of the delivery over time.
  • Quality: you will onboard, train and coach college staff to deliver a high-quality programme at every stage, from admissions through the bootcamp and into work. Using observation and learner data, you will quality assure delivery against Generation's standards, working with colleges to address issues early and escalating where needed.

You will typically oversee several cohorts at different stages at the same time: some preparing to start, some on the bootcamp and some moving into jobs.

This role is a strong fit for someone who builds trusted relationships easily, enjoys coaching educators and cares deeply about quality - and who never loses sight of what matters most: learners progressing into good jobs.

ABOUT GENERATION

Generation is a charity with the vision of a meaningful career for every person. Our aim is to support people facing significant and multiple barriers to employment into life-changing careers they otherwise could not access.

We achieve this with a unique methodology of profession-specific skills bootcamp training, focussed on in-demand careers (specifically in the tech, healthcare and green sectors), with extensive, ongoing pastoral support and matchmaking to employer partners.

Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed >100,000 people into roles, working with over 4,000 employer partners to date across 16 countries and 26 professions.

Since launching in the UK in 2019 have now trained more than 3500 people. Our work focuses on supporting those from diverse groups facing barriers to desirable employment. For these learners, we have achieved an industry leading c. 70% job placement rate with learners now placed at >800 employers.

We have secured transformative corporate funding from Microsoft, the JP Morgan Charitable Foundation, the Macquarie Group Foundation, Barclays, Blackrock, and many more. We are also the leading charity delivering under contracts from the Department for Education’s Skills Bootcamp strand. This has driven our scale to new programmes, regions and beneficiary groups.

By joining Generation UK&I, you will become part of an organisation committed to social impact and determined to play its part in changing the system in this context. The work is fast-paced, exciting, and innovative.

Find out more at https://uk.generation.org/

And you can hear more about our impact from our learners and beneficiaries themselves https://www.youtube.com/@GenerationUK-I/videos

And you can also learn more about our culture, directly from our incredible people on our website:

https://uk.generation.org/work-with-us/

Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practice. We carry out employment and right-to-work checks, and request a declaration of any criminal convictions from all staff as part of our recruitment process.

RESPONSIBILITIES

The role has two parts. First, you will lead the day-to-day relationship with each college – building positive, productive relationships, planning cohorts together and running regular meetings and reviews to keep the partnership on track. Second, at each stage of the programme – admissions, the bootcamp and placement – you will onboard, train and coach college staff. You will use observation and learner data to quality assure their delivery against Generation's standards, working with colleges to address issues early and escalating where needed.

1. College Partnership Management (c.30%)

  • Be the day-to-day contact for your partner colleges, building strong working relationships with senior leaders and delivery teams, and coordinating support from Generation's specialist teams.
  • Coordinate annual delivery planning with each college, including the number and timing of cohorts, and act as their link to Generation's Fundraising & Operations team on growing the partnership.
  • Track each college's readiness in the run-up to every cohort – including staffing, learner recruitment, facilities and data – through regular check-ins, and work with the college to resolve issues where things are off track.
  • Run regular partnership meetings, end-of-cohort reviews and an annual partnership review, tracking performance against agreed outcomes and agreeing actions together.

2. Admissions: Support & Quality Assurance (c.15%)

  • Support colleges to plan and deliver recruitment of the learners our programmes are designed for – people facing barriers to employment – project managing progress against agreed milestones.
  • Train college staff on Generation's admissions process and selection criteria, and support them as they take on more of it over time.
  • Quality assure assessment and selection decisions, including taking part in selection meetings, so that admissions meets Generation's standards and funding requirements.

3. Bootcamp: Delivery Support & Quality Assurance (c.30%)

  • Support colleges to recruit instructors and Learner Progress Coaches (who provide pastoral and employability support for learners), including taking part in interviews.
  • Lead the onboarding of new instructors and Learner Progress Coaches, so they are ready to deliver the Generation programme with confidence.
  • Provide hands-on support during a college's first cohorts, co-facilitating sessions and modelling Generation's teaching approach.
  • Observe teaching and learner support against Generation's quality framework, giving actionable feedback and coaching, and agreeing improvement plans with college staff where needed.
  • Facilitate a community of practice where college delivery staff share what works and solve problems together.
  • Act as the escalation point for learner, quality and safeguarding concerns, and support delivery teams to meet diverse learner needs.

4. Placement: Support, Quality Assurance & Employment Outcomes (c.15%)

  • In the final weeks of a bootcamp, plan each cohort's move into the placement phase with college staff and Generation's Talent team, so learners are ready to find, apply for and secure jobs.
  • Quality assure the college's support for learners during placement, including in-person job clubs and keeping learners engaged, and act early where employment outcomes are at risk.
  • Connect Generation's Employer Partnerships team with the right people in each college so they can develop employer opportunities together.

5. Data-Led Quality & Continuous Improvement (c.10%)

  • Lead weekly cohort meetings with instructors and Learner Progress Coaches, using learner data to spot issues early and agree actions.
  • Support colleges to keep learner, delivery and outcomes data accurate and up to date, and report on trends and risks across your colleges.
  • Share what works across your colleges to strengthen Generation's college partnership model.

Your Development

Generation is growing the number of programmes it delivers with FE colleges, and our Quality & Partnerships Leads will shape how we do this together. You will:

  • Be part of a community of practice with Quality & Partnerships Leads in other regions, sharing practice and solving problems together.
  • Receive training from Generation's specialist teams and gain first-hand experience of the programmes Generation delivers itself.
  • Receive regular coaching and feedback to develop your own practice.

ABOUT YOU

  • Relationship-builder: you build positive, long-term relationships with college leaders and delivery staff alike, and you're comfortable having honest conversations when something is off track.
  • Quality-focused coach: you help instructors and support staff improve their practice through observation, feedback and coaching – across a range of subjects, not just your own specialism – and you hold high standards for learners.
  • Organised programme manager: you plan ahead and keep several cohorts, colleges and deadlines moving at once.
  • Data-driven: you use learner and performance data to spot risks early and drive improvement.
  • Collaborative influencer: you get things done through people you don't line manage, inside and outside Generation.
  • Mission-aligned: you're passionate about creating opportunities for people facing barriers to work, and committed to improving your own practice.

EXPERIENCE

  • Relationship-builder: you build positive, long-term relationships with college leaders and delivery staff alike, and you're comfortable having honest conversations when something is off track.
  • Quality-focused coach: you help instructors and support staff improve their practice through observation, feedback and coaching – across a range of subjects, not just your own specialism – and you hold high standards for learners.
  • Organised programme manager: you plan ahead and keep several cohorts, colleges and deadlines moving at once.
  • Data-driven: you use learner and performance data to spot risks early and drive improvement.
  • Collaborative influencer: you get things done through people you don't line manage, inside and outside Generation.
  • Mission-aligned: you're passionate about creating opportunities for people facing barriers to work, and committed to improving your own practice.

Essential experience

  • Experience working in, or closely with, the Further Education (FE) sector.
  • Experience in teaching, training or education delivery, including coaching or developing instructors, teachers or facilitators.
  • Leadership or management experience, including leading quality assurance and continuous improvement in education, training or employability programmes.
  • Experience building and managing relationships with external partners, such as colleges or training providers.
  • Working knowledge of safeguarding requirements in education.
  • Experience supporting learners from diverse or disadvantaged backgrounds.

Strongly desired

  • Experience of publicly funded provision, such as Skills Bootcamps, Adult Skills Fund programmes or apprenticeships.
  • Experience of learner recruitment, assessment or selection.
  • Experience of employability programmes or supporting learners into work.

    If you meet only some of these criteria, but believe you have transferable skills and experience, we would still strongly welcome your application.

At Generation, we're changing the lives of many individuals, and that in itself gets us out of bed! Here are a few other benefits you'll experience working with the UK team:

  • Purpose and social impact in the heart of your work
  • Opportunity to make your mark - you'll have a lot of autonomy to bring the Generation blueprint to life in a way that makes sense for your region
  • Opportunity to get involved with a range of activities and varied projects - we're a small team, so there are lots of opportunities to get involved in projects across the whole organisation
  • We offer flexible and remote working to accommodate everyone's preferred working pattern/preferences and unique needs
  • WFH set up offer of support of £300 to help you make your working-from-home setup comfortable and efficient
  • Professional Development is a priority for Generation and employees and you can access to up to £1,000 towards your learning & development per year. This support is accompanied by up to 5 days of training days/ study leave per year to enable your development activities.


About the process

  • Stage 1: Upload your CV and answer three questions about your motivation for the role and relevant skills.
  • Stage 2: Virtual interview
  • Stage 3: Task and interview (in person)
  • Stage 4 (optional): Final check in case of a tie, or to confirm values alignment with another team member
  • Deadline for applications: 27 November 2026

A fair chance

Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.

We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.

We are particularly interested in hearing from candidates from marginalised groups. We will assess applications on a rolling basis and close this posting as soon as we have found the right candidate. We look forward to hearing from you.

Support with your application:

Here’s a recruitment support resource that explains our application process and offers tips to help you put forward your best possible application.
Applicant support resource_ Oct 2025

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