Quality & Regulatory Lead

About the Job

Position: Quality & Regulatory Compliance Lead (Remote Work)
Role: Supervisory - Individual contributor

JOB PURPOSE:

• The purpose of the Quality & Regulatory Compliance Lead role is to ensure consistent adherence to quality standards and regulatory requirements throughout the organization's operations.
• This position is pivotal in overseeing the implementation of effective quality assurance systems, conducting thorough regulatory compliance checks, and driving continuous improvement initiatives.
• By focusing on key result areas (KRAs) such as quality assurance, regulatory compliance, audits, investigations, and training, the Quality & Regulatory Compliance Lead ensures that products meet the highest standards of safety, quality, and regulatory compliance.
• Additionally, this role plays a crucial part in fostering a culture of excellence, collaboration, and continuous improvement across internal teams and external stakeholders.

Job Description:
Quality Assurance:

• Ensure compliance with Quality Standards by adherence to MPI Food Safety Program and Addiction Foods QA manual.
• All raw materials meet set standards for physical and chemical analysis.
• Effective testing and research on new alternative raw materials and packaging materials.
• Accurate testing and reporting on nutritional nutrients and physical properties for new materials.
• Stability of new packaging materials in various conditions is thoroughly tested and verified.
• Consistent quality control checks on processes and finished goods to ensure compliance with quality standards.
• Conduct weekly and monthly evaluations of retention samples to assess product condition over time.

Regulatory Compliance:

• Ensure Compliance with Regulatory Standards: by adherence to local and international regulatory standards for food safety and quality. Maintain up-to-date and accurate regulatory documentation for all products.
• Successful assistance and management during external and regulatory audits.
• Timely implementation of any changes in regulations affecting quality control and product safety.
• Continuous monitoring and updating of practices to comply with current regulations.

Audit & Compliance:

• Conduct regular internal audits ensuring compliance with GMP and 5S standards.
• Leading and managing the Addiction Pet foods supplier audit program effectively.
• Successful assistance and management during external and regulatory audits.
• Effective documentation and communication of quality standards across the team and business.
• Investigations & Corrective Actions Identify and resolve QA/QC Issues by root cause analysis of problems identified and corrective actions implemented.
• Continuous monitoring and effectiveness of implemented corrective actions.
• Development and improvement of SOPs from raw materials to finished goods.

Training & Development:

• Ensure staff are adequately trained and provided with necessary materials related to corrective actions. Ensure staff are proficient in conducting sensory testing and using relevant equipment for product assessment.

Incident & Complaints Management:

• All incident reports, customer complaints, and H&S reports are recorded and resolved promptly.

Health & Safety:

• All activities comply with the Health and Safety at Work Act 2015 and company policies.
• Hazards and risks are eliminated, isolated, or minimized in all departments.
• Accurate and timely reporting of all accidents, near misses, and hazards.
• Ensures staff are trained to operate forklifts and machinery safely.

New Product Development:

• Effective collaboration on new product development and packaging checklist updates.
• Packaging review ensuring alignment on any regulatory requirement for New Market/ Country Regulatory requirements/ access

Adhoc

• Perform other tasks that may be assigned either individually or as part of a committee or team.

Job Qualifications:

• Bachelor’s Degree in Food Technology, Food Science, or a related field.
• Minimum of 5 years experience in the food industry.
• Strong background in quality control and regulatory compliance both technical and application.
• Experience with high standards of Quality Control and Regulations.
• Thorough understanding of the MPI Food Safety Program, HACCP standards, and AAFCO standards.
• Good quality management experience.
• Solid analytical skills and computer proficiency.
• Detail-oriented with excellent English communication skills (oral and written).