QUEBEC CONTENT REVIEWER (HYBRID)

WHO WE ARE

GreenShield is a proudly Canadian, national non-profit health care and insurance organization, driven by our mission of Better Health for All. We believe health care is a right, not a privilege, and we are committed to improving health outcomes, advancing health equity, and building a future where every Canadian can reach their full health and well-being potential.

Through our unique integrated payer-provider ("payvider") model, we offer insurance, administer benefits, and pay claims as a ‘payer’ while offering health care services such as mental health, pharmacy, telemedicine, and chronic disease management as a ‘provider’. As a non-profit social enterprise without shareholders, we reinvest our excess earnings to directly support underserved communities. Through GreenShield Cares, we positively impacted the health and well-being of over one million Canadians between 2020 and 2025. What’s driving us now is the commitment to measurably impact an additional three million Canadians by 2030 – across mental health, essential medicines, and chronic disease management – through scalable initiatives that deliver meaningful change in pursuit of our mission of Better Health for All.

At GreenShield, our culture is where purpose meets passion and performance. Our teams work as one to deliver meaningful, measurable impact for the people and communities we serve.

THE ROLE IN A NUTSHELL

Base Salary: $59,688 to $91,109

Total rewards: Health and dental coverage, retirement savings, paid time off and well-being support (up to $10,000 per year for mental health) and competitive time off policy.
Posting disclosures: This is for an existing vacancy.
Work model:Hybrid

The Quebec Content Reviewer is responsible for ensuring the linguistic integrity, editorial consistency, and cultural accuracy of all French-language communications.

As the organization’s subject matter expert in French language quality, this role ensures that all content meets the highest standards in grammar, clarity, tone, and brand alignment. It acts as the final quality gate before publication, ensuring all materials are accurate, polished, and ready for all audiences.

This role will also support the translation team, notably by taking on responsibility for content translation when necessary.

What you will do

Editorial Quality & Proofreading

· Proofread and revise all French-language content to ensure accuracy, clarity, and consistency

· Ensure content is polished, publication-ready, and aligned with brand voice

· Review and validate content translated by internal translation function and external vendors

· Act as the final quality gate for all written French communications, including key assets (GS+, GreenShield website, and client-facing systems and portals)

· Identify recurring quality issues and provide feedback to improve translation outputs over time

Terminology & Editorial Standards

· Support the implementation of the French language term base (lexicon) outlining key wording choices to ensure consistent and accurate use of French language in alignment with the tone GreenShield chooses to communicate in within the Quebec market

· Support development and implementation of glossaries, style guides, and editorial references

· Conduct terminology research to ensure accuracy and relevance for Quebec and Francophone audiences

Collaboration & Workflow Support

· Partner closely with the Quebec Communications Advisor to ensure content is both effective and linguistically sound

· Support the translation team to ensure they understand the tone, messaging and linguistic choices to align with the Quebec market communications strategy

· Support high content volumes by contributing to editing, rewriting, or translating when needed

· Help streamline workflows by ensuring high “right-first-time” quality and minimizing rework

WHO WE'RE LOOKING FOR

• Bachelor’s degree in Translation, Linguistics, Journalism, or a related field
• 5–10 years of experience in French-language editing, proofreading, translation, or linguistic quality assurance across a variety of communications types
• Strong proofreading and revision skills in French, with a solid attention to detail and a good command of grammar, syntax, and stylistic conventions
• Strong understanding of Quebec French linguistic norms, terminology, and cultural nuance
• Experience reviewing and improving translated content to ensure clarity, consistency, and natural flow in French
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Ability to work independently while collaborating effectively with cross-functional teams
• Excellent written and verbal communication skills in French and strong proficiency in English

THE CULTURE
We believe a career should be meaningful. Not just a means to earn a living. Our culture is one where everyone's voice is heard and valued. Because that’s what it takes to create better health for all. We dare to challenge the status quo. And we’re driven by people who have challenged theirs. We believe that your workplace should empower you to be the best version of yourself. That’s why we provide a place where you can be inspired, challenged, and rewarded.

Where your growth means our growth.
Where your voice is heard and valued.
Where your work has purpose. And purpose matters.

We believe our people are critical to our overall success. Inclusivity makes us a stronger, smarter and more informed organization. Being intentionally inclusive of diverse backgrounds, perspectives and experiences will enhance our company culture to positively impact how we support our communities. A career at GreenShield isn’t just about personal achievements, it's about making a
difference together.

Here’s to Better Health for All!

A FEW MORE DETAILS
Proficiency in English is required for this position. As part of this role, you will be required to communicate with colleagues or customers who use English as their primary language. By requiring English proficiency for this position, we aim to ensure that our employees can excel in their roles, collaborate, and communicate effectively, and contribute to the success of our organization.

GS supports diversity, equity and inclusion in our teams and communities, and we value the unique contributions made by all. Even if your experience doesn’t align perfectly to every requirement, we invite you to apply. We encourage applications from all candidates and will accommodate needs under human rights legislation throughout all stages of the recruitment and selection process. Please let us know of any accommodation through requestforaccommodation@greenshield.ca. Information received relating to accommodation will be addressed confidentially.

Providing this information gives GS consent to use your personal information to assess your suitability for specific positions, future opportunities or for your personnel file. Your résumé will be held in strict confidence and will be viewed only by the Organization. Information may be stored outside of Canada and could be used for aggregate statistical purposes (which uses no personal identification).

AI Usage - GreenShield leverages AI to help produce Job Descriptions, and ideate on interview questions. We also leverage AI for interview transcription support.