Quote to Cash Intern

IBM Finance & Operations (F&O) provides critical capabilities that enable IBM to operate as a data-driven enterprise powered by intelligent workflows. Our teams span Finance, Transformation & Operations, Strategy, and Mergers & Acquisitions. We partner across the company to drive business performance, enterprise transformation, and long-term growth. Through data-driven insights, innovative solutions, and strategic execution, we help IBM deliver greater value to clients, partners, employees, and shareholders. A Quote to Cash Professional at IBM supports sellers / sales organisation as the sales execution engine. Their responsibilities include providing contract management support, and executing defined contract management and fulfilment processes in line with established process and ensure compliance. As an intern, you’ll support the team in these areas while learning on the job, with guidance from experienced colleagues. As part of the Transformation & Operations (T&O) team, we are a global and diverse organisation, covering both Quote to Cash and Operational teams. We provide critical support to our sellers, business partners and F&O colleagues to enable IBM to win in the marketplace, acting with speed, listening and making people a priority. We ensure collaboration in our dynamic organisation with global execution and shared services to exceed the client experience. We want Q2C & Operations to be The Best Place to Work for our employees and by uniting as one, making this organisation a role model for IBM and for the industry. Together Q2C & Operations enables IBM to win and supports revenue & cash by providing best in class service to clients, partners & sellers, leveraging hybrid cloud & AI. Key skills for this role include knowledge of IBM contracts, use of contract systems and tools, knowledge of Order to Cash (O2C) process, communication, data analysis, client centricity, and a growth mindset. No prior IBM experience is needed. Basic Excel/data analysis skills, good communication, and curiosity about AI tools (such as watsonx and Bob) are a plus. Interns will be exposed to various aspects of the Quote to Cash Operations team, learning about the processes, tools, and strategies used to support IBM's sales and client relationships. They might assist in tasks such as contract management, data analysis, and process improvement, under the guidance of experienced team members. Interns will get to see first-hand how AI is used in Q2C today, including watsonx (like watsonx Orchestrate and watsonx.ai) and IBM Bob, IBM’s AI development partner. You’ll work closely with Q2C professionals to spot where we can use these tools, gather the data needed, and coordinate with the CIO team to take the ideas forward. The interns will be exposed to agile ways of working, including a good understanding of our mission, goals in our collective endeavour to delight our clients.