Real Estate Operations Marketing Coordinator

The Role:

We’re seeking a Real Estate Operations & Marketing Coordinator. This role is designed for a highly organized, proactive, and detail-oriented professional with experience supporting U.S.-based real estate teams. You'll play a key role in managing real estate operations, coordinating transactions, maintaining CRM systems, executing marketing initiatives, supporting lead management, conducting market research, and providing executive-level administrative support to ensure smooth day-to-day business operations.

Location: Must be in Philippines – Remote.

Environment: Philippines and International Teams.

Language: Advanced English (B2+ - C1).

Timezone: Monday to Friday – 9:00 AM to 6:00 PM EST.

Contract: Full-time Contract.

Requirements:

Education: Bachelor's degree or technical degree in Business Administration, Marketing, Real Estate, Communications, or a related field (preferred).

Experience:

• 3+ years of experience supporting a U.S.-based real estate team, brokerage, agent, or real estate business.
• Proven experience with real estate transaction coordination from contract to closing.
• Hands-on experience with KVCore or a similar real estate CRM.
• Experience managing CRM automations, database segmentation, and lead follow-up workflows.
• Experience supporting marketing execution, social media coordination, and content scheduling.
• Experience working remotely with U.S.-based clients.

Skills:

• Strong English written and verbal communication.
• Transaction coordination and deadline management.
• KVCore or comparable CRM administration.
• Google Workspace and Microsoft Office.
• Canva and social media management tools.
• CRM reporting and database management.
• Lead follow-up and pipeline management.
• Market research and reporting.
• Strong organizational and multitasking abilities.

Characteristics:

• Highly organized and detail-oriented.
• Proactive with strong follow-through.
• Independent and self-motivated.
• Strong problem-solving and critical thinking skills.
• Excellent time management.
• Professional client-facing communication.
• Ability to prioritize multiple projects in a fast-paced remote environment.

Responsibilities:

Real Estate Transaction Coordination

• Manage transaction timelines from contract to close.
• Coordinate with title companies, lenders, inspectors, agents, clients, and other transaction stakeholders.
• Track key dates, contingencies, documentation requirements, and closing milestones.
• Maintain organized digital transaction files and ensure required documentation is accurate and complete.
• Proactively follow up to avoid delays, missed deadlines, or communication gaps.

CRM Administration & KVCore Management

• Maintain and optimize KVCore and related real estate CRM systems.
• Clean, tag, segment, and categorize contacts for strategic follow-up.
• Build, monitor, and update automated follow-up campaigns, workflows, and database lists.
• Pull, review, and summarize CRM reports to support sales and marketing decisions.
• Maintain data integrity and identify opportunities to improve CRM structure, usage, and automation.

Marketing & Social Media Coordination

• Create, format, and schedule marketing content using Canva and social media tools.
• Prepare content for listings, open houses, promotions, and local market messaging.
• Coordinate listing launches, campaigns, social posts, and Facebook group activity.
• Repurpose content across platforms while maintaining brand consistency.
• Track engagement metrics and recommend improvements based on performance.

Lead Follow-Up & Sales Support

• Conduct timely follow-up with inbound leads and database contacts.
• Track lead activity, conversation history, next steps, and outcomes in the CRM.
• Support appointment setting, pipeline tracking, and ongoing prospect nurturing.
• Escalate high-priority opportunities and ensure no lead or follow-up item falls through the cracks.

Market Research & Reporting

• Conduct local market research, competitive analysis, and neighborhood/opportunity reviews.
• Prepare listing presentations, data summaries, and market-related reports.
• Assist in identifying geographic, demographic, and database opportunities for outreach.
• Support implementation of training systems and operational processes such as Level Up.