Receiving / Procurement Coordinator

Description

SoftBank Robotics America (SBRA), a member of the SoftBank Group, develops and deploys intelligent robotics solutions at the intersection of artificial intelligence, automation, and real-world business applications. Our technology supports organizations across industries, including hospitality, retail, healthcare, logistics, facilities management and construction, in improving operational efficiency and enhancing customer experiences through robotics and automation. As we continue to scale our presence in physical AI and advanced automation, we are building a collaborative, high-performance environment that values curiosity, operational excellence, and disciplined execution.

SoftBank Robotics America (SBRA) is seeking a highly organized and detail-oriented Receiving / Procurement Coordinator to support procurement, receiving, materials coordination, and operational logistics across our growing organization.

This role will coordinate the purchasing lifecycle from internal request through delivery and reconciliation, helping ensure equipment, materials, components, and supplies are ordered accurately, received on time, properly documented, and available to support business and project needs.

The Receiving / Procurement Coordinator will work closely with Operations, Engineering, Deployment, Project Management, Finance, Logistics, and external suppliers to maintain purchasing visibility, resolve order and receiving issues, and proactively identify risks that could impact project schedules or operations.

The ideal candidate brings hands-on procurement and receiving experience, strong attention to detail, and the ability to manage multiple orders, vendors, and priorities in a fast-paced, evolving environment.

Key Responsibilities

Procurement & Purchasing

• Coordinate purchase requests and purchase orders from initial request through delivery and closeout.
• Obtain and compare supplier quotes based on pricing, availability, lead times, freight, and business requirements.
• Confirm specifications, quantities, delivery requirements, and appropriate project or cost-center information with internal stakeholders.
• Communicate with suppliers regarding pricing, order confirmations, availability, lead times, shipment status, and delivery schedules.
• Track open purchase orders and expedite critical materials when necessary to support project and operational timelines.
• Proactively identify and escalate shortages, backorders, supplier delays, or other purchasing risks.
• Maintain accurate vendor, purchasing, and order documentation within applicable systems and trackers.

Receiving & Materials Coordination

• Coordinate receipt of equipment, materials, components, and supplies across company facilities, project sites, customer locations, and other designated locations.
• Verify incoming deliveries against purchase orders, packing slips, shipping documentation, and internal records.
• Identify and resolve discrepancies involving quantities, incorrect items, damaged shipments, missing materials, or incomplete documentation.
• Ensure received materials and equipment are accurately recorded and communicated to the appropriate internal teams.
• Coordinate with vendors, carriers, site personnel, and internal teams to resolve delivery or receiving issues quickly.

Order, Inventory & Data Management

• Maintain accurate procurement, receiving, shipment, and material tracking records across internal systems, spreadsheets, and applicable ERP or procurement platforms.
• Provide visibility into open purchase orders, expected deliveries, backorders, received materials, and outstanding issues.
• Support inventory and asset tracking activities, including reconciliation of physical materials against system records.
• Maintain organized documentation to support operational reporting, project tracking, financial reconciliation, and audits.
• Assist with basic procurement reporting, supplier performance tracking, and purchasing data analysis.

Financial & Invoice Coordination

• Support purchase order and invoice reconciliation, including verification of quantities, pricing, freight, and other applicable charges.
• Assist with three-way matching between purchase orders, receiving documentation, and supplier invoices.
• Partner with Finance/Accounts Payable and internal requestors to resolve invoice, coding, or documentation discrepancies.
• Help ensure purchases are appropriately assigned to projects, departments, or cost centers.

Cross-Functional & Supplier Coordination

• Serve as a key coordination point between suppliers and internal stakeholders throughout the purchasing and receiving process.
• Partner with Operations, Engineering, Deployment, Project Management, Logistics, and other teams to anticipate upcoming equipment and material requirements.
• Communicate risks that could affect deployments, project milestones, or operational commitments.
• Build effective working relationships with suppliers and internal partners to support timely and reliable execution.

Process Improvement

• Identify opportunities to improve procurement, receiving, tracking, and reconciliation processes.
• Help develop and maintain standardized workflows, procedures, trackers, and reporting tools.
• Support initiatives that improve purchasing visibility, data accuracy, supplier performance, and operational efficiency.
• Contribute to scalable procurement and receiving processes as SBRA's operations and project portfolio continue to grow.

Qualifications

• 5+ years of experience in procurement, purchasing, receiving, materials coordination, inventory, logistics, supply chain, or a related operational function.
• Experience creating, processing, or tracking purchase orders and coordinating directly with suppliers or vendors.
• Working knowledge of receiving processes, including reconciling deliveries against purchase orders and shipping documentation.
• Experience tracking orders, lead times, deliveries, and resolving purchasing or receiving discrepancies.
• Proficiency with Microsoft Excel, including sorting, filtering, lookups, pivot tables, and maintaining detailed tracking spreadsheets.
• Experience working with ERP, procurement, purchasing, inventory, or supply chain management systems.
• Strong attention to detail and commitment to maintaining accurate records.
• Strong organizational and time-management skills with the ability to manage multiple orders, vendors, deadlines, and priorities simultaneously.
• Effective written and verbal communication skills with the ability to coordinate across internal teams and external suppliers.
• Ability to identify issues, investigate discrepancies, and drive timely resolution.
• Comfortable working independently in a dynamic, fast-paced environment where priorities and processes may evolve.

Preferred Qualifications

• Experience supporting procurement or materials coordination within robotics, automation, technology hardware, construction, manufacturing, engineering, field deployment, or another equipment-intensive environment.
• Experience coordinating materials, equipment, or components across multiple locations or project sites.
• Familiarity with RFQs, supplier quote comparisons, order expediting, and basic supplier performance tracking.
• Experience with purchase-to-pay processes, three-way matching, invoice reconciliation, or Accounts Payable coordination.
• Experience with inventory, asset, equipment, or serialized component tracking.
• Familiarity with returns, RMAs, warranty claims, or supplier corrective actions.
• Associate's or bachelor's degree in Supply Chain Management, Business, Operations, Logistics, or a related field preferred; equivalent relevant professional experience will also be considered.

Ideal Candidate Profile

The ideal candidate combines hands-on procurement and receiving experience with strong operational coordination skills. They understand the full purchasing lifecycle and take ownership from purchase request through delivery, receiving, reconciliation, and closeout.

They are highly organized and detail-oriented, but also proactive. Rather than simply tracking an overdue order, they identify potential supply or delivery risks early, communicate with the appropriate stakeholders, and work with vendors and internal teams to keep materials moving.

This individual is comfortable managing multiple purchase orders, suppliers, deliveries, and competing priorities while maintaining accurate information across systems and trackers. Experience supporting physical technology, equipment, construction projects, robotics, automation, manufacturing, or field deployments is especially valuable.

Success in this role requires someone who is adaptable, accountable, collaborative, and comfortable operating in an environment where processes continue to evolve as the organization grows.

Work Environment

This position operates in a collaborative, fast-paced environment supporting multiple teams, projects, suppliers, and locations. The role requires the ability to work independently while maintaining consistent communication with internal stakeholders and external partners.

Depending on business and operational needs, occasional travel to company facilities, project sites, supplier locations, or other operational locations may be required.

What Success Looks Like

Success in this role means SBRA teams have clear and reliable visibility into what has been requested, ordered, shipped, received, and resolved. Purchase orders and receiving records remain accurate, critical materials arrive when needed, discrepancies are addressed quickly, and potential supply or delivery risks are identified before they impact project or operational timelines.

The Receiving / Procurement Coordinator will help create a procurement and receiving process that is accurate, responsive, and scalable as SBRA's operations continue to grow.

Benefits
We offer a highly competitive benefits package that includes:

• Medical, dental, and vision coverage
• Paid time off and company holidays
• Retirement savings programs, 401k matching program
• Performance-based bonus opportunities
• Professional development and leadership growth opportunities

Equal Employment Opportunity SoftBank Robotics America is an equal opportunity employer and is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.