Reconciliation Associate I

Job Description

Summary of This Role

Implement and manage a system reconciliation service offered to company clients. Identifies and investigates out-of-reconciliation conditions work closely with other support teams to perform root cause analysis, implementing action plans for resolution. Initiates data fixes or other related actions to bring the system back to full reconciliation. Participates in internal payment system or client meetings as may be necessary to discuss and agree action plans to address out-of-reconciliation conditions.

What Part Will You Play?

• Reviews daily / weekly reconciliation and consolidated status reports for all supported clients produced by less experienced analysts. Monitors the work of less experienced analysts in the execution of the reconciliation processes. Provides assistance in managing development of new reconciliation procedures and templates and trains new clients on the financial reconciliation processes. Identifies and recommends new areas, approaches, templates and methodologies for client reconciliation and assists more experienced analysts and / or management with change implementation.
• Performs root cause analysis and participates in discussions with payment system support staff to identify causes of out-of-reconciliation conditions external to company systems.
• Leads discussions and formulates agreements with others on the team for issue resolution while leveraging the engagement model between the reconciliation team and other support groups to monitor and track progress within the issue resolution process. Interacts with clients to resolve issues with the provided reconciliation templates and / or other reconciliation services.
• Develops enhancements to financial and non-financial reconciliation processes and / or procedures. Reviews current processes are reviewed and revised appropriately when internal system changes or when payment system rules change. Assesses potential impacts of proposed changes to the reconciliation process. Implements adjustments to the reconciliation process where necessary as a result of changes to internal and external systems.
• Leads internal meetings for the coordination of activities / tasks within the group.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically Minimum 6+ Years Relevant Exp
• Knowledge and experience of financial reconciliation, preferably within the financial industry

Preferred Qualifications

• Bachelor's Degree
• Finance, Banking, IT or equivalent
• Typically Minimum 8+ Years Relevant Exp
• Knowledge and experience of financial reconciliation within the financial Industry, experience working in a multi-site organization, card industry experience in a client facing and/or finance role
• International candidates qualified in London Chamber of Commerce and Industry (LCCI) Higher Accounting.

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - As a highly skilled specialist, contributes to the development of concepts and techniques. Completes complex tasks in creative and effective ways. Ensures tasks of team are competed in a timely manner.
• Job Complexity - Consistently works on complex assignments requiring some independent action and a high degree of initiative to resolve issues. Makes recommendations for new procedures. Oversees a team and coordinates daily work covering multiple assignments.
• Supervision - Determine methods and procedures on new assignments with some independence. Often acts as a facilitator for group. Is formal team leader.
• Microsoft Office Excel - Knowledge of macros, pivot tables and other advanced features of Excel
• Auditing - Knowledge of financial audit rules and processes
• Book Keeping - Knowledge of bookkeeping rules and processes

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.

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About Us

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.

Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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EEOC Statement:

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.