Records and Information Management (RIM) Technical Consultant (Temp Full-Time -12 months)

Company: CGL
Department: Records and Information Management
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This role is currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

Our Records and Information Management team develops and maintains records and information management frameworks, standards, and practices that enhance business processes, support informed decision-making, and preserve corporate memory. We partner closely with business areas to ensure information is managed effectively, remains accessible and reliable, and delivers value throughout its lifecycle.

Reporting to the Manager, RIM Advisory & Business Enablement, the RIM Technical Consultant leads the development and implementation of Microsoft 365 governance practices across the organization. Working closely with business stakeholders, IT partners, and Records and Information Management professionals, you will provide consultation and guidance on governance, information architecture, content management, adoption, and AI readiness across SharePoint, Teams, OneDrive, and Microsoft Purview

How you will create impact:

• You lead the development, implementation, and continuous improvement of Microsoft 365 governance standards, practices, and guidance.
• You consult with business areas and IT partners to identify requirements and deliver governance solutions aligned with organizational standards.
• You support the design and implementation of information architecture, including metadata, taxonomy, classification, retention, and lifecycle management.
• You provide governance guidance for SharePoint, Teams, OneDrive, Microsoft Purview, permissions, ownership, and content organization.
• You evaluate emerging Microsoft 365, Copilot, and AI capabilities and recommend governance approaches that support business objectives and information management requirements.
• You coordinate governance initiatives, stakeholder engagement activities, content remediation efforts, and implementation planning.
• You develop and maintain governance metrics, reporting, training materials, and communication resources that support adoption and continuous improvement.
• You provide subject matter expertise and guidance to stakeholders, project teams, and business partners supporting Microsoft 365 governance initiatives

To join our team:

• You have a bachelor's degree in Information Management, Information Systems, Communications, Business Administration, or a related field.
• You have 6-9 years of experience in Microsoft 365 governance, SharePoint, Records and Information Management, Information Governance, or related disciplines.
• You have experience leading or coordinating governance programs, organizational initiatives, or complex projects.
• You have strong knowledge of SharePoint Online, Microsoft Teams, OneDrive, Microsoft Purview, information architecture, metadata, permissions, and lifecycle management.
• You have a strong understanding of records and information management principles, retention requirements, and governance practices.
• You have excellent communication, facilitation, stakeholder management, and problem-solving skills.
• Microsoft certifications such as MS-102, MS-700, SC-300, or SC-401 are considered assets.
• ARMA, IGP, CRM, project management, or change management certifications are considered assets.

How you will succeed:

• You bring an innovative mindset and a focus on continuous improvement.
• You apply sound judgment and critical thinking to develop practical governance solutions.
• You communicate effectively with technical and non-technical audiences.
• You build strong relationships through collaboration, consultation, and responsiveness.
• You effectively manage competing priorities while maintaining a high level of accuracy and organization.

What you need to know:

• You will be subject to a Background Check as a condition of employment, should you be selected for the role.
• Occasional travel may be required for meetings, workshops, training sessions, and stakeholder engagement activities.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Salary information​

Expected salary/hourly range $72,874 - $121,411​

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.​​

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.

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