Recruitment Consultant (180 Delivery)

Placement Consultant – Nanny Recruitment(180 Delivery)

Gracie Boutique Nanny Agency | Malvern, Melbourne (WFH Mondays) | Full-time | $70,000 base + uncapped bonus

View the job on SEEK:

https://au.seek.com/job/93476092?ref=direct-share-hirer-jobs-list

About Gracie

Gracie Boutique Nanny Agency is one of Australia's leading nanny placement agencies, connecting exceptional families with exceptional nannies across Melbourne, Sydney, Brisbane and Perth. With over 250 staff and growing every single day, we're one of the fastest-growing names in the industry - and we're just getting started.

Fast-paced, ambitious, and relationship-driven, we pride ourselves on delivering a premium, personalised experience built on trust, professionalism, and genuine care.

About the role

Our BDMs bring the families in - you take it from there. As our Placement Consultant, you'll own the full delivery cycle: from the moment a family joins Gracie to the day their perfect nanny starts (and beyond, if a replacement is ever needed).

This is a true 180 recruitment role. Your job is service, communication, and delivery - managing families like the valued clients they are while running end-to-end recruitment to fill their roles. Because you'll have access to an uncapped bonus structure, your earnings will directly reflect your performance and the results you achieve.

What you'll do

• Take handover of new families from our BDM team and become their trusted, primary point of contact
• Conduct in-depth consultations to understand each family's household, routines, values, and childcare needs
• Run end-to-end recruitment: sourcing, screening, interviewing, reference checking, and shortlisting nannies with the support of our recruitment team.
• Match candidates to families with careful consideration of experience, personality, availability, and family culture
• Present shortlists with clear recommendations and professional candidate profiles
• Coordinate interviews, trial shifts, feedback, and offers through to successful placement
• Keep families genuinely informed at every stage - including proactive updates when there's nothing new to report yet
• Monitor active placements, address concerns before they escalate, and manage replacements end-to-end when needed
  

About you

• Exceptional written and verbal communication - you know how to keep a client feeling looked after, even in quiet weeks
• Highly organised, with the ability to juggle multiple families and roles at different stages simultaneously
• Self-motivated and hungry - your bonus is uncapped, and you want it that way
• Experience in recruitment, account management, customer success, or high-touch client service (agency recruitment experience highly regarded)
• A proactive, solutions-focused approach and the discretion to handle sensitive situations - you're placing people into family homes
• Full Australian working rights (working holiday visas accepted)
  

Why join Gracie

• Uncapped earnings, from day one — $70,000 base salary, plus an uncapped performance-based bonus, there is no ceiling on what you can earn. With a warm desk of families handed to you, high performers significantly out-earn the base
• Serious career growth — with 250+ staff and new team members joining every day, we're promoting from within constantly. This role is a genuine pathway to senior consultant and leadership positions
• Proudly female-led — join a company built and led by women, where your voice is heard and your ambition is backed
• Warm, supportive and genuinely fun — we work hard, celebrate wins together, and look out for each other. No egos, no politics — just a close-knit team that loves what they do
• Flexibility that's real — work-from-home Mondays and a culture that trusts you to manage your day
• Warm desk, no BD — our BDMs bring in the families; you focus purely on service and delivery
• A beautiful boutique office in Malvern you'll actually enjoy coming into! Recently renovated by a well known interior designer.
• Meaningful work that positively impacts families every single day — this is a place people love to work, and it shows
  

How to apply

• Apply via SEEK with your resume and a short cover note telling us about a time you kept a client happy through a tricky process. We'd love to hear from you!