Regional Account Manager

The Regional Account Manager is responsible for managing and developing strategic relationships with key customers and business partners within the assigned region. This role focuses on achieving revenue growth, customer satisfaction, and market expansion by understanding client needs, promoting company solutions, and ensuring long-term partnership success.

Responsibilities

• Act as a link between Asurion and the sales channels of wireless service providers within the defined geographic region.
• Develop strong relationships with clients and implement growth initiatives within the wireless provider sales channels for device protection, with a strong focus on both direct and indirect points of sale.
• Responsible for achieving and/or exceeding established financial and growth objectives, and for managing day-to-day product-related inquiries, ensuring customer satisfaction.
• Evaluate and respond to gaps between the current product, customer needs, and competitor offerings.
• Collaborate with internal customer service team members and other cross-functional areas to identify growth opportunities and process improvements.

Qualifications

• Bachelor’s degree in business administration, Marketing, Sales, or related field.
• Minimum 5+ years of experience in account management, sales, or business development (regional or national scope preferred).
• Proven track record of achieving or exceeding sales targets.
• Strong negotiation, communication, and relationship-building skills.
• Ability to manage multiple accounts and priorities effectively.
• Proficient in CRM systems (e.g., Salesforce) and MS Office Suite.
• Analytical mindset with strong problem-solving abilities.
• Willingness to travel within the assigned region
• Experience in technology industry.
• MBA or advanced business degree.
• Bilingual or multilingual capabilities (depending on region).

Core Competencies

• Customer Focus
• Strategic Thinking
• Results Orientation
• Collaboration & Teamwork
• Adaptability
• Business Acumen

About Us

At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.

Put Customers First

Play A Team Sport

Take Ownership

Collaborate and Then Commit

Reach Full Potential

Asurion helps more than 300 million people around the world unlock their technology’s untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion’s 16,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.