Regional Account Manager

What you’ll do:

Position Overview:
The Data Center Regional Account Manager (RAM) has primary relationship management responsibility for assigned specific accounts for Eaton businesses in the data center segment. The assignment will include responsibility to create and lead Eaton’s sales strategy for assigned data center accounts globally for Eaton. These targeted accounts will require that this individual will develop account plans and work very closely with North American field sales individuals including third party reps. Globally, the rest of Eaton’s world teams are aligned with GAM’s strategic account initiatives. As the account owner initial primary customer interface, this position leads sales, service and support teams in driving accelerated, profitable growth aligned with the action-based account sales plan for each assigned account.

In this function you will:
• Work on account relationship management involving account resources at appropriate decision-making level with titles up to and including C-level executives; on-going assessment of relationship efficiency and effectiveness, ensuring Eaton is in the best position to win profitable business
• Lead, coordinate and define a single, action-oriented account plan including input from all members of the sales, service and support team assigned and associated with the client(s) and as mutually agreed, where appropriate, by the assigned account(s)
• Project manage the execution of the account plan, providing required status and results reporting on a monthly, quarterly and annual basis
• Provide necessary, company-wide visibility to the assigned account(s) opportunity pipeline and include this critical information in all required status and results reporting
• Lead contract negotiations, including understanding of existing agreements, compliance, risk and commercial solutions
• Ensure necessary regional and local account sales, service & support resources are assigned, engaged in execution of the account plan, actively and with agreed priority; resolve any resource misalignment or account priority issues with the appropriate global, regional or local resource structural manager
• Provide specific voice of customer feedback to appropriate product, system, solution and service business leaders – for future product development, quality, modification, customer satisfaction and other purposes; lead customer relationship review process (CRR) activities for assigned account(s)

Qualifications:

Required (Basic) Qualifications:
• Bachelor’s degree from an accredited institution
• Minimum 10 years of sales, marketing or engineering experience in the electrical industry
• Possess a valid driver’s license
• No relocation is offered for this position. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications:
• MBA or post-graduate degree
• 10 years of sales or marketing experience
• Manager of people experience
• Strong power distribution background
• Two (2) years of experience in strategic marketing
• Exposure working in the data center segment or with target client(s)
• Experience and strong knowledge in data center infrastructure and design

Skills:

Position Criteria:
• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Excellent problem-solving skills
• Knowledge of competitors and market trends
• Strong team player that actively contributes to the group’s success
• Possess strong organizational skills
• Proven organizational and multi-tasking skills, with the ability to effectively prioritize and balance workload
• Strong computer skills with Excel, Word, PowerPoint, Outlook and the Internet
• Demonstrates superior selling skills for important customer services and applications under a variety of circumstances
• Demonstrates and deliver exceptional customer service
• Experience managing remote teams
• Knowledge of sales techniques, customers, customer relations and employee development
• Knowledge of products, product applications and distribution channels
• Significant sales presence
• Ability to command in different sales situations
• Global experience
• Ability to travel up to 50%