Regional Office Manager

Hawkins Parnell & Young, LLP is a national law firm seeking a Regional Office Manager to provide operational leadership for multiple locations across the U.S.. Responsibilities of this position include both People Management and Operations Support functions.

This position requires a hands-on approach to ensure a consistent, professional, and well-supported workplace across all locations. The role is responsible for the daily oversight of the assigned practice support workforce, ensuring the efficient operation of legal administrative functions, and maintaining the highest quality work standards, with a focus on staff development, workflow management, and process improvement.

Essential Duties and Responsibilities:

• Coordinate legal assistant supervision to support consistent service, workload coverage, training, and communication across offices to ensure timely and accurate completion of legal support tasks.
• Collaborate with Partners-In-Charge and administrative teams to identify coverage needs, address service gaps, and improve office operations across locations.
• Assist with recruiting, onboarding, and integrating new hires as well as facilitate the office-administration components of attorney and staff onboarding and departures in partnership with Talent Acquisition, Human Resources, and Information Technology.
• Manage orientation schedules, communications, workspace and equipment readiness, building access, office tours, required notifications, equipment returns, workspace closeout, transition logistics, and checklist completion.
• Help standardize onboarding and offboarding forms, handoffs, tracking, and follow-up across offices.
• Directly supervise assigned paralegals, office services, reception, and other designated administrative personnel; set priorities, provide coaching, approve time and leave requests, ensure reliable coverage, and support annual performance and compensation processes.
• Address employee relations, accommodation, performance, and separation matters in partnership with Human Resources and the CHRO, following Firm procedures and applicable requirements.
• Lead or support operational initiatives and special projects assigned by the CHRO.

Qualifications and Experience:

• 5 years of progressively responsible work experience with legal or other professional service organizations
• 2 years’ legal assistant or paralegal experience strongly preferred
• Thorough understanding of business operations and human resources
• Knowledge of law firm systems and programs used by support staff

Core Competencies

• Operational leadership and follow-through
• Professional judgment and confidentiality
• Clear communication and collaboration
• People leadership and coaching
• Planning, prioritization, and problem solving
• Adaptability and continuous improvement
• Ability to travel monthly via private or public conveyance to manage the law office's business around the country

Why Hawkins Parnell & Young, LLP?

Hawkins Parnell is a national litigation powerhouse with offices spanning the United States. Our 250-person litigation team defends prominent individuals and small businesses to many of the largest corporations in high-risk litigation and business disputes nationwide.

Over the last half-century, our success has relied on one distinction: OUR PEOPLE. We rely on the uniqueness of each team member to create a culture that drives innovation and exceptional results for our diverse client roster. Through actively embracing different backgrounds and perspectives, we foster an environment that is vibrant, challenging, and rewarding.

We offer a competitive salary and full benefit package.

Hawkins Parnell & Young is an Equal Employment Opportunity Employer.