Regional Operations Manager

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Regional Operations Manager to join our team!

Who are we?

For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients.

Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing.

Let’s do amazing things together!

Our Core Values:

Passion - We bring energy, enthusiasm, and dedication to everything we do.

Trust and Transparency - We foster open, honest communication and act with integrity in every interaction.

People Forward - We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth.

Collaboration - We succeed through teamwork, valuing every voice and building on each other’s strengths.

Environmental Responsibility - We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate.

Growth - We embrace growth as a continuous journey—personally, professionally, and organizationally.

Your Role:

Responsible for supervision of select accounts for Elevation Health. Fosters a strong company culture that demonstrates integrity, honesty, and trust. Works directly with the Senior Operations Manager and Business Development Team on operations initiatives.

Take ownership of regional operations across our West accounts, with the opportunity to strengthen processes, improve consistency, and ensure operational excellence across locations.

Build strong relationships and empower teams by supporting account managers, resolving operational challenges, and driving accountability, collaboration, and high-quality service delivery throughout the region.

Operations:

• Oversees/Supervises, trains, leads and provides ongoing support of Managers at designated accounts in their assigned region

• Executes performance reviews for direct reports

• Interviews, hires, and assists with the training and orientation of new employees

  • Consults with managers and supervisors to provide recruitment support, including interviewing and selection of candidates and promotes diversity as a criterion for candidate consideration, and provides guidance on personnel matters

• Interacts and meets with clients as needed

• Reviews monthly billing/invoicing

• Reviews monthly report and comments

• Conducts regular facility inspections during visits and annually for Centers of Excellence (COE)

• Provides guidance on employee related issues including finding subs and coverage when needed and/or corrective actions

• Assists with creating annual budgets for designated accounts

• Assists with annual Centers of Excellence (COE), inspections and awards for designated accounts

• Interfaces and collaborates with home office team on operational issues

• Participates in team building events and office parties

• Participates in special committees and projects as needed

• Executes a dynamic new hire management training, and Core Management Training (CMT) for designated new and existing managers

• Recommends, evaluates, and participates in staff development and in house trainings

Technology:

• Maintains platform administrative access with the ability to update group fitness classes, personal training services, etc as needed

• Manages accounts on Elevation Health's Mobile Community Engagement Platform

• Provides training on platform utilization

• Assists with Mobile Community Engagement Platform testing new features

Administrative:

• Approves managers timecards and supplemental earnings bi-monthly for payroll processing

• Organizes, reviews and updates Center Operations folders on Google Drive

• Completes own and reviews all direct reports and accounts credit card statements on a monthly basis

Compliance and Quality Assurance:

• Follows organization’s compliance with federal and state legislation pertaining to all personnel and HR matters

• Follows company policies, handbook, and personnel policies and procedures to assure compliance

• Analyzes data and produces reports, documents, and surveys

• Ensures effective communication across all departments

Other:

• Teaches virtual group fitness classes when needed

• Conducts virtual presentations

• Provides feedback and support to training and development and virtual programming initiatives

Other duties as assigned

Travel Requirements:

• Travel required 25% on average

• Travel to assigned accounts

• May be asked to travel at the opening of a new center or account

• Require to travel to Colorado for Annual Elevation Health Retreat

What we are looking for:

• Education:

  • Bachelors in Exercise Science or other related field

  • CPR/AED certification required

  • Personal training certification (NSCA, ACSM, NASM or ACE) preferred

  • Nutrition coaching certification preferred

• Experience:

  • Group exercise experience preferred

  • Experience working with cross functional teams and facilitating healthy communication

• Skills:

  • Excellent verbal/written communication, customer service, and presentation skills

  • Strong organizational skills, attention to detail, problem solving, and strategic thinking

  • Excellent computer skills including Microsoft, Google Suite, and Canva

What We Offer:

• Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month)

• Ancillary insurance benefits available after 1 year of employment

• Health Savings Account

• 401k participation after 1 year of employment (with up to 3% match)

• Paid Time Off (accrual based on tenure)

• Professional Development reimbursement available immediately (amount based on tenure)

• Extensive Training and Development Program

• Partnership with ISSA for CEUs and certification discounts

• Employee Discount Program

Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!