Regional Operations Officer

Location: London, Corsica Street

Salary: £40,167 to £46,860 per annum

Hours: 36 hours per week

Contract Type: Fixed term contract until September 2027

We’re looking for a Regional Operations Officer to join our Housing Services team in North London.

In this role you’ll be responsible for prioritising the delivery of monthly service and improvement reports and supporting regional business planning processes to ensure Group priorities are translated into local deliverables.

You’ll be expected to analyse performance and service information and use complaint and customer feedback to identify trends and issues for improvement in liaison with the Regional Leadership Team. You’ll need to be able to work effectively and develop positive relationships with the regional team at all levels and with other teams.

You’ll be required to utilise your research skills and experience of analysing, interpreting and translating complex information into meaningful formats with clarity and your excellent analytical and problem-solving skills will be critical in your success in this role.

If this sounds like an opportunity for you then please review the full role profile before applying here

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here

Closing Date: Tuesday 13th October 2026 at midnight.

Applicants must have the ability to travel across the local London region as required, to attend training, meetings or away days etc.

This is a hybrid role based at our Corsica Street office, requiring you to work in the office up to 2 days a week. You'll split your time between working from home and the office, specific days will be agreed with your line manager.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. 

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Act now – apply today! This vacancy may close early without notice.  

About Us

Clarion Housing Group formed in 2016, following the merger between two of the country’s largest housing associations, Affinity Sutton and Circle Housing Group. With over 125,000 homes we use our strength and scale to create opportunities that change peoples’ lives.

We are also one of the biggest housebuilders in the country and are set to build 50,000 high quality homes of all tenures during the next ten years, as we remain committed to helping to tackle the housing shortage and to prioritising affordable homes.

In addition to new homes, we transform existing communities through sustained regeneration, helping people to access employment and training opportunities and giving young people a better start in life.

To find out more about working for Clarion, please click here.