Regional Operations Officer

Location: London, Corsica Street

Salary: £40,167 to £46,860 per annum

Hours: 36 hours per week

Contract Type: Fixed term contract until September 2027

We’re looking for a Regional Operations Officer to join our Housing Services team in North London.

In this role you’ll be responsible for prioritising the delivery of monthly service and improvement reports and supporting regional business planning processes to ensure Group priorities are translated into local deliverables.

You’ll be expected to analyse performance and service information and use complaint and customer feedback to identify trends and issues for improvement in liaison with the Regional Leadership Team. You’ll need to be able to work effectively and develop positive relationships with the regional team at all levels and with other teams.

You’ll be required to utilise your research skills and experience of analysing, interpreting and translating complex information into meaningful formats with clarity and your excellent analytical and problem-solving skills will be critical in your success in this role.

If this sounds like an opportunity for you then please review the full role profile before applying here

Salaries are just the starting point. Here at Clarion we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here

Closing Date: Tuesday 13th October 2026 at midnight.

Applicants must have the ability to travel across the local London region as required, to attend training, meetings or away days etc.

This is a hybrid role based at our Corsica Street office, requiring you to work in the office up to 2 days a week. You'll split your time between working from home and the office, specific days will be agreed with your line manager.

At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. 

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Act now – apply today! This vacancy may close early without notice.  

About Us

About Clarion Housing Group

Clarion Housing Group is the country’s largest social landlord with more than 350,000 people nationwide calling a Clarion home their own.

Our mission is to provide affordable homes for those who need them most, and our development arm (Latimer) builds thousands of new homes each year across the country.

We know that having a safe and secure home enables people to build better lives, and we believe being a good social landlord is about making a difference to our residents and communities.

Our charitable foundation, Clarion Futures, works with charities, social enterprises and other organisations to provide employment support and apprenticeship opportunities to residents, as well as money management advice and help getting online.

Web: www.clarionhg.com

LinkedIn: www.linkedin.com

To find out more about working for Clarion, please click here.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.