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Regional Partnerships Lead - Europe

DiscogsSales
Salary
€86.4K
Hiring from
Netherlands
Work type
Remote
Posted
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Show job description
Who We’re Looking For
The Regional Partnerships Lead, Europe represents Discogs’ Partnerships function across Europe.

This role owns Discogs’ long term relationships with sellers, cultural operators, and aligned partners in the region, ensuring the platform is represented consistently, thoughtfully, and with credibility. The role works closely with priority sellers, supports regional programmes and activations, and acts as a key conduit between Europe and Discogs’ global Product, Communications, and Customer Support teams.

The position blends relationship ownership, operational fluency, regional insight, and relationship ownership first, with the authority to make calls without routing back to the Director. The goal is to strengthen the health, trust, and long term value of the Discogs ecosystem across Europe while feeding high quality insight back into global strategy.

Location
While we are a remote company we are only hiring for the following location: The Netherlands

Compensation
Fixed Position Rate: €86,400 EUR

Key Responsibilities

What You’ll Accomplish
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regional Partnerships Ownership

  • Own Discogs’ seller and partner relationships across Europe.
  • Act as a trusted regional point of contact for priority and high impact sellers and partners
  • Own day-to-day relationships with the European Premium Seller cohort and Discogs European accounts.
  • Owns the weekly premium seller performance report and the annual cohort recut recommendation.
  • Supports the seller advisory board
  • Support retention, operational health, and adoption of Discogs tools and workflows
  • Represent Discogs’ values and Partnerships philosophy consistently and credibly in market
  • Surface regional risks, opportunities, and cultural signals to global leadership

Seller Partnership Management

  • Own the operational health and performance of an assigned cohort of sellers
  • Provide clear guidance on operational best practice
  • Drive adoption of key Discogs tools and workflows including Shipping Policies and IMS
  • Monitor seller performance signals to identify risks, blockers, and opportunities, acting early to resolve or escalate where needed
  • Escalate complex or sensitive issues with appropriate context and clear recommendations
  • Resolve premium seller issues end to end with Customer Support, and make the first call on seller requests

Communications and Information Quality

  • Support the creation and delivery of clear, accurate, and timely seller facing communications
  • Contribute to regional and global seller updates in partnership with internal teams
  • Ensure messaging is clear, consistent, and aligned with platform changes and policy updates
  • Support time sensitive or high impact communications with appropriate urgency and follow up
  • Maintain high standards of clarity, consistency, and tone across all seller communications
  • Maintain consistent, trusted response times for priority sellers and partners, setting clear expectations around availability and escalation windows
  • Maintain high quality, accurate, and up to date Seller Center content aligned with platform changes and policy updates

Regional Programmes and Real World Activations

  • Support the planning and successful delivery of regional activations
  • Coordinate logistics with venues, partners, and internal stakeholders

Cross Functional Collaboration

  • Work closely with Customer Support on regional seller challenges and onboarding patterns
  • Partner with Product and Engineering teams to provide feedback regarding seller insight and regional context
  • Act as a confident regional owner, resolving issues locally where possible and escalating with context and recommendations when required
  • Ensure regional considerations are reflected in global workflows, communications, and initiatives

Travel

  • Some regional and out of area travel is expected.
  • Approximately 4 to 5 trips per year or up to 10 percent of working time.

Skills, Knowledge and Expertise

What You’ll Contribute

Required

  • Strong understanding of record store culture and music marketplace ecosystems
  • Experience engaging confidently with sellers, buyers, and catalogue driven businesses
  • Three or more years experience in seller success, partnerships, account management, or marketplace operations
  • Active or previous experience as a Discogs buyer and seller
  • Strong organisational skills and operational judgement
  • Excellent written communication and information clarity
  • Comfort working independently across multiple time zones
  • Comfortable pulling and reading their own data (Metabase/SQL a plus) and turning it into a call.

Preferred

  • Experience supporting or delivering events and regional programmes
  • Working knowledge of cross-boarder selling: VAT and IOSS, customs, and EU consumer rules.
  • Content or CMS experience including WordPress
  • German language ability strongly preferred; Dutch, French or Italian a plus.

Benefits

What We Provide
  • Competitive compensation: salary, performance-related bonuses, and pension (NL).
  • Paid time off (PTO), paid holidays and paid maternity/paternity leave.
  • Monthly contribution to your health insurance (NL).
  • Gym membership or wellness stipend.
  • Annual development opportunities.
  • Flexible work environment (currently working 100% remote)
  • Monthly internet and home office allowance
  • One-time lump sum home office setup on first paycheck.

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