Regional Property Manager

B I R G E & H E L D

Investing in Communities to Transform Lives.

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Regional Property Manager at Birge & Held is accountable for all community operations within his/her assigned locations. He/she is responsible for the direct supervision of Property Managers and indirect supervision of the entire site staff within their assigned portfolio. The Regional Property Manager will report to the Regional Vice President of Property Management. The Regional Property Manager is responsible for all regional functions, procedures, and polices; as well as ensuring the communities generate a satisfactory cash flow, properties are properly maintained in accordance with Company standards and customer satisfaction is assured.

KEY RESPONSIBILITIES

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
• Build and maintain strong business relationships with team members to develop motivated, well-trained teams, and establish and maintain positive, productive relationships with residents, the community, suppliers, vendors, consultants, site employees, and other members of corporate management and staff
• Communicate frequently with Executive Vice President of Property Management on vital needs of the properties
• Assist site staff in preparation of monthly financial accounting reports and explanation of budget variances, as well as with preparing management plans, marketing plans, vendor contracts, and budgets
• Support all sites with questions and concerns while working with HR to resolve staff issues
• Represent Birge & Held in the areas where designated properties are located
• Analyze processes and procedures to ensure optimum efficiency levels
• Review and approve all bids prior to submission
• Prepare all reports and correspondence and handle complaints and/or problems timely and accurately
• Work with HR when determining staffing needs and recruit, hire, orient and motivate staff of the communities
• Utilize available KPI reports and performance dashboards to monitor and manage asset performance
• Assist site staff in the development, implementation and management of a successful marketing plan for each community
• Work with the accounting department to ensure financial policies and procedures are adhered to
• Make regular inspections of the communities to ensure standards and procedures are upheld. Inspections include checking vacant units, rent-ready units, and reviewing files for proper documentation
• Enforce lease and other government rules and regulations, including Fair Housing laws, building safety, health codes, and local ordinances
• Carry out other duties as assigned by the Executive Vice President of Property Management or Leadership staff
• Continue to adapt and innovate for maximum efficiency and profitability in a dynamic environment
• Ensure excellent curb appeal
• Assess capital needs of each asset and communicate to the Executive Vice President of Property Management, as applicable

EDUCATION, EXPERIENCE, AND SKILLS

Competencies and Skills

• A very strong understanding of NOI, and cash flow
• Ability to build high producing teams that meet performance goals
• Experienced in community financial analysis and must be able to read and understand financial reports
• Must be able to handle crisis appropriately
• Able to balance the various priorities of individual communities, residents, and the staff
• Must be able to communicate effectively in the organization, both verbally and in writing
• Able to work efficiently with a high level of accuracy, attention to detail, and follow-through

Education and Experience

• Bachelor's degree in business preferred
• Multi-Site management experience preferred
• At least 3 to 5 years of supervisory apartment management experience
• Must possess a valid driver's license at time of hire and maintain thereafter as a term and condition of continued employment
• Experience in developing and managing budgets, implementing successful marketing plans, a comprehensive knowledge of Fair Housing practices, maintenance, staff training and supervision and rental collections
• Exhibit strong attention to detail
• Ability to perform at high levels in fast paced work environment and successfully adapt to changing priorities and work demand

WHAT WE OFFER

• Maintain work-life balance with a flexible hybrid schedule and a generous paid time-off policy, including up to 20 days of PTO per year. In addition to traditional PTO, you’ll receive 14 holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with a performance-based bonus of up to 15% of your base salary, determined by your role and achievement in individual, departmental, and company-wide Key Performance Indicators (KPIs).
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes a competitive employer match.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.