Registration Referral Specialist

Salary Range: $14.00 To $19.00 Hourly

The Registration Referral Specialist maintains ongoing tracking and appropriate documentation on referrals to ensure accuracy in patient records, and adherence to patient compliance and safety.

Schedule: Must be available 7:30am to 6:30pm Monday through Friday

Location: Work From Home in the domestic United States

Salary: $14-19/hour, dependent on experience

Additional Compensation and Benefits:

At Harris & Harris, we truly care about each employee’s health, wellness, financial stability, and education. We are proud to offer each employee the following benefits:

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off, Wellness Days, and Paid Holidays
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

DAY TO DAY

• Ensure that referrals are addressed in a timely manner.
• Navigate in client systems and other insurance web sites.
• Using the client system the incumbent will find orders for Radiology scans (such as CT’s, MRI’s and PET scans).
• Initiate authorization requests for scans via web, fax, or phone calls to insurance companies.
• Answer clinical questions about the patient’s condition in order to obtain the authorization prior to the date of service.
• Communicate with the doctor in a professional manner in cases where the company needs additional information about the patient; i.e., a case has been denied and the company needs the provider to call the insurance to speak with the nurse, and advise of authorization when necessary.
• Establishes and maintains relationships with identified service providers.
• Be the system navigator and point of contact for patients and families having direct access for asking questions and raising concerns.
• Assemble information concerning patient's clinical background and referral needs.

WHAT YOU MUST POSSESS

Must Have:

• Exceptional customer service skills consisting of verbal and written communication.
• Ability to converse and respond to common inquiries from consumers and members of the general public.
• Ability to write business-related documents such as letters, emails and other business correspondence as needed.
• Analytical and problem-solving skills.
• Strong individual work ethic possessing the ability to work within a team highly driven, self-starter with the ability to work independently as well as contribute to a team environment.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.

WHY HARRIS & HARRIS?

Harris & Harris is a premier, full-service revenue recovery firm headquartered and founded in Chicago, IL. Founded in 1968, we have been in business for more than 50 years, and we specialize in the utilities, government, and healthcare markets.

The family business Sam Harris started is now a firm of more than 500 hundred employees including collections professionals and customer care representatives who employ the latest technology and best ethical practices to help businesses recover revenue and provide world class customer service.

We take pride in knowing what it takes to turn a call from "average" to "excellent." We have been delighting clients and customers for decades thanks to our outstanding employees. They make the difference every day, shift, and call and transform challenges into victories.

At Harris & Harris, we’re proud to be an organization where everyone is welcome and can be their authentic selves at work. We’re passionate about celebrating the differences that make each of us unique. Our culture focuses on our employees and we look for opportunities to recognize and celebrate together. We are an organization that cares about our people. From monthly activities, bonuses and contests, to competitive wages and benefits, we foster an environment where we employees feel valued.

We also are an organization that believes in the power of giving back. Our internal cross functional committee, Harris Cares, guides our philanthropic activities. We have partnered with organizations such as One Warm Coat, Greater Chicago Food Depository, American Cancer Society, Bright Pink, The Heat and Warmth Fund (THAW), and Operation Stars and Stripes. Most recently we have partnered with local schools and charitable organizations to give back to our communities including the American Heart Association, Habitat for Humanity, A Just Harvest, and R. Nathaniel Dett Elementary School.

At Harris & Harris, everyone is important, and one person can make a difference for their colleagues, for our clients, and for our company. We look forward to hearing from you!

Harris & Harris is an equal opportunity employer. Applicants will not be discriminated against based on race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.