Regulatory Compliance Specialist

Job title: Regulatory Compliance Specialist

Reporting to: QA & Compliance Manager

Location: Bury St. Edmunds, Suffolk (Hybrid working opportunities available)

Hours: 40 hours per week

The Opportunity

The Regulatory Compliance Specialist provides regulatory and technical support to customers, commercial colleagues and the wider QA & Compliance team. The role manages customer queries and questionnaires, reviews Treatt products against new and existing regulations or customer requirements, and prepares accurate regulatory documentation. It also supports colleagues by providing clear regulatory guidance and helps ensure responses are accurate, consistent and timely.

What it’s like to work here

We’ve been making the world taste better since 1886 and sell over 3000 products in more than 90 countries, but we’re only just getting started. We’re on an exciting journey and have ambitious plans to become the indispensable partner of choice for the world’s leading flavour and fragrance houses, beverage and consumer brands. You can find out more about our exciting organisation here: TREATT | About Treatt the trusted global ingredients manufacturer

On joining Treatt, you’ll become one of over 400 international experts, working together to collectively surprise and delight our customers. Nothing is more important to us than the happiness of our people as without them, we’d never succeed.

We think Treatt’s a great place to work, but don’t just take our word for it:

“Everyone wants your feedback and opinion; it feels like a place of study where nurturing and encouragement are the standard. It is very clear the hard work that goes into providing excellence for customers, but it is also very apparent that managers have the same goals for helping us all to progress.”

“Joining my close and supportive team was the most enjoyable way to gain more skills and increase my knowledge”

“Treatt creates an environment to help you be the best you can, with no two days the same and opportunities always available to help you learn and develop. The people and the culture create a fantastic company to be part of”

What you’ll be doing

The responsibilities of this role include but are not limited to:

• Respond to customer regulatory and technical queries and complete customer questionnaires and supporting documentation.

• Support the resolution of more complex customer requests, working with internal specialists where required.

• Support the review of Treatt products against applicable regulations, guidance and customer requirements, developing greater independence as experience is gained.

• Prepare clear, accurate and evidence-based regulatory statements, declarations and product documentation.

• Collect, review and evaluate regulatory, technical and scientific information from internal and external sources.

• Provide regulatory guidance to colleagues and communicate requirements in a clear and practical manner.

• Review and verify responses and documentation prepared by other team members to support accuracy and consistency.

• Keep up to date with relevant national and international legislation, industry guidance and customer requirements.

• Support the assessment and communication of the potential impact of regulatory changes on Treatt products and supporting documentation.

• Work collaboratively with Quality, Commercial, Procurement, Product Management and other relevant teams.

• Support improvements to regulatory processes, templates, systems and information management.

• Undergo training in areas specific to Treatt business as required.

What we’re looking for

If you have a genuine passion for what you do and want to work in an environment that celebrates progress, teamwork and dedication, you’re what we’re after.

• Degree or equivalent qualification in Food Science, Chemistry, Regulatory Affairs or a related scientific discipline is desirable, alternatively, relevant experience within a regulatory, quality, technical or compliance environment will be considered.

• Strong IT literacy is essential, particularly Microsoft 365 applications.

• Previous experience of ERP systems or regulatory systems would be advantageous.

• Previous experience in a regulatory, technical, quality, compliance or customer support role within the food, flavour, fragrance, chemical or related manufacturing industry.

• Experience responding to customer regulatory queries and completing customer questionnaires and technical documentation would be advantageous.

• Awareness of regulatory requirements and customer standards applicable to food, flavour, fragrance or related products.

• Ability to review and interpret technical information and apply it in a practical business context.

• Experience working with cross-functional teams, such as Commercial, Quality, Procurement and Product Management.

• An interest in developing regulatory expertise, with the ability to progressively support more complex product assessments, legislative reviews and customer requirements.

• Commitment to maintaining knowledge of relevant legislation, industry guidance and customer requirements through ongoing professional development.

What we’ll do for you

We offer an excellent package which includes a competitive salary; a generous holiday entitlement as well as the opportunity to purchase additional holiday, we also offer a discretionary annual bonus, private medical and dental schemes, pension scheme with 9% employer contribution, life assurance, group income protection, SAYE schemes and free shares.

With the encouragement and development you need, we help you to become your ultimate you. Beyond building a successful career, we also support the wishes and ambitions of our staff outside of the office in achieving a health work/life balance - the wellbeing of our staff is paramount to us, which we actively promote and support by regularly delivering a variety of wellbeing initiatives and offering responsibility based flexibility. There will also be opportunities to be actively involved in community and charity projects and to take part in numerous subsidized social events.

Polite Notice

We politely request that we are not contacted by any recruitment agencies. We have a preferred supplier list and high volumes of speculative calls from agencies negatively impact upon the efficiency of our business. Please help us to maintain the highest levels of customer service by respecting our wishes.