Relationship Engagement Manager, Team Lead, Bangalore, India

Location: Bangalore, India
Experience: 8–12 years
Industry: Consulting, Staffing, Professional Services
Mode: Onsite – 5 days working from Bangalore office

Role Overview:

We are looking for an experienced Relationship Engagement & Vendor Manager to manage end-to-end consultant lifecycle operations while also acting as a key point of contact for client relationships in India and the UK.

This hybrid role combines:

• Consultant lifecycle ownership

• Vendor & client management

• Contract extension & negotiation

• Relationship engagement

• Legal & contract coordination

• Service delivery & account support

You will work closely with client stakeholders, consultants deployed at client sites, internal leadership, and the legal/commercial teams to ensure smooth operations, contract continuity, and a superior consultant experience.

Key Responsibilities

1. Consultant Lifecycle Management

• Manage the full consultant lifecycle: onboarding, deployment, confirmation, extension, and exit

• Coordinate offer letters, contracts, onboarding documents, and induction

• Ensure timely background verification and joining formalities

• Track consultant performance, attendance, timesheets, and project milestones

2. Client & Vendor Relationship Management (India + UK)

• Act as the primary point of contact for client stakeholders and vendor partners

• Build strong working relationships with project leads, hiring managers, procurement, and vendor teams

• Conduct regular cadence calls and feedback sessions with both clients and consultants

• Collaborate with clients to identify upcoming needs and opportunities

3. Contract Extensions & Commercial Coordination

• Drive contract extensions by proactively engaging clients and consultants

• Manage contract negotiations and commercial terms with clients

• Coordinate with internal legal teams for contract reviews, renewals, and documentation

• Ensure adherence to compliance, legal, and contractual obligations

4. Operations & Service Delivery

• Ensure seamless service delivery and consultant performance

• Work across procurement tools and vendor management platforms (Beeline, Fieldglass, PRO)

• Maintain accurate consultant records, trackers, and operational dashboards

• Support account teams in addressing operational issues, escalations, or delays

5. Compliance & Documentation

• Ensure compliance with statutory requirements (PF, ESIC, Gratuity, Shops & Establishment, etc.)

• Maintain audit-ready documentation and consultant records

• Coordinate with compliance, finance, and legal teams for updates and filings

6. Payroll & Timesheet Coordination

• Liaise with payroll & finance teams to ensure timely salary disbursal

• Track timesheets, client approvals, and billing cycles

• Resolve discrepancies related to pay, attendance, invoicing, or client approvals

7. Consultant Engagement & HR Support

• Conduct regular engagement check-ins and welfare calls

• Address consultant grievances, concerns, and escalations promptly

• Drive retention, motivation, and long-term consultant success

• Run engagement initiatives and communication programs

8. Reporting & Stakeholder Communication

• Prepare MIS reports, consultant dashboards, extension trackers, and status reports

• Provide timely updates to internal leadership and account managers

• Support client audits and business reviews

Qualifications

• Bachelor’s degree; MBA/PGDM in HR or related field preferred

• 7–12 years of experience in consulting, staffing, HR operations, account management, or vendor management

• Experience supporting UK or Europe-based clients (preferred)

• Strong understanding of consultant lifecycle, contracts, and compliance

• Familiarity with vendor management platforms (Beeline, Fieldglass, PRO, etc.)

• Strong English communication skills (verbal & written)

Key Competencies

• Excellent relationship-building & stakeholder management

• Strong negotiation & commercial awareness

• Solution-oriented mindset with high ownership

• Ability to manage multiple accounts and consultants simultaneously

• Strong organisational skills with attention to detail

• Empathy, professionalism & proactive communication

• Comfort in a fast-paced, dynamic consulting environment

We empower companies with high-end IT services

emagine is a high-end business, engineering & IT consulting company. Enabled by an extensive network of experts, emagine powers progress, solves challenges and delivers real results through tailored high-end consulting services. emagine is headquartered in Copenhagen, Denmark with departments in France, Germany, Ireland, the Netherlands, Norway, Poland, Portugal, Sweden, United Kingdom, United Arab Emirates as well as India. Over the last couple of years, the company has grown extensively, increasing its international footprint to become one of the biggest consultancies in its segment in Europe and beyond. emagine A/S is owned by private equity company Axcel and a group of senior staff and board members.

Are you our new colleague?

At emagine, we value diversity immensely. Both when it comes to backgrounds and competences, but also in relation to personality and individual ambition. We are a diverse and well-rounded group made up of experienced specialists, generalists, recent graduates and self-taught people. We are generally curious, helpful and happy to share knowledge with our colleagues.

We are proud of our values that are based on honesty, kindness, helpfulness and solidarity. We nurture a strong community culture, where cooperation is paramount – not just locally but also across borders with our international departments. Only in unison can we provide the best service to our clients and affiliated consultants – and that is our goal. As an employee of emagine, you will experience a close-knit culture in which people stand side by side and where there is an emphasis on building close relationships. Going to work must be a fun and enriching experience yet still provide a challenge. That is why we take several steps to ensure that work is motivating and engaging. Finally, we also strive to create the right conditions for physical and mental wellbeing.

Want to know more about what it is like to work at emagine?

Visit our Instagram to get a better idea of who we are or get in contact with our HR department.