Remote Benefits Representative

Remote Benefits Representative Company: AO Location: Virginia Beach, VA 23452 Work Arrangement: 100% Remote (U.S. Residents Only) Build a Career with Purpose, Flexibility & Growth Are you looking for a career that offers meaningful work, professional development, and the flexibility to work from home? AO is seeking motivated, service-oriented individuals to join our growing team as Remote Benefits Representatives . In this role, you'll help working families understand their available benefits while providing exceptional customer service and building long-term client relationships. Whether you're launching a new career or bringing experience in customer service, healthcare, retail, hospitality, or sales, we provide the comprehensive training, mentorship, and support needed to help you succeed. Since 2020, our organization has operated in a fully remote environment, giving our team members the flexibility to work from anywhere while enjoying a collaborative, growth-focused culture. About AO For more than 70 years, AO has proudly helped protect working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families. As part of the Globe Life family of companies, we continue to grow while remaining committed to delivering exceptional service and creating rewarding career opportunities for our team members. What You'll Do As a Remote Benefits Representative , you'll work directly with clients who have requested information about their available benefits and coverage options. Client Support & Service Meet with clients virtually through Zoom and phone appointments Answer questions regarding available benefits and coverage options Review benefit programs and explain available solutions Assist clients with applications, enrollment, and benefit updates Provide ongoing customer support and follow-up communication Maintain accurate client records and documentation Relationship Building Develop long-term client relationships built on trust and professionalism Deliver exceptional customer service with every interaction Help clients make informed decisions about protecting themselves and their families Maintain consistent communication throughout the client experience Professional Development Participate in ongoing virtual training and mentorship Attend leadership development and coaching sessions Learn industry products, systems, and best practices Continue developing communication and relationship-building skills Why Join AO? Award-Winning Culture Positive, supportive remote team environment Mentorship from experienced leaders Recognition for performance and achievement Collaborative culture focused on growth Financial Strength & Stability Member of the Globe Life family of companies A+ (Superior) rating from A.M. Best Long-standing organization serving millions of working families Career Advancement Performance-based promotions Leadership development opportunities Promotion from within Clear pathways into management and leadership What We Offer 100% Remote Work Work from anywhere within the United States Flexible scheduling options No commuting Modern virtual work environment Comprehensive Training No prior insurance experience required Structured onboarding program Weekly virtual coaching Ongoing mentorship and leadership development Weekly Pay & Performance Bonuses Weekly compensation Performance-based bonuses Leadership incentives Recognition programs Additional Benefits Medical reimbursement program for qualifying representatives Company-supported life insurance Residual income opportunities Leadership conferences and incentive travel Modern technology and virtual collaboration tools Qualifications We're looking for individuals who demonstrate: Excellent communication and interpersonal skills Passion for helping others Strong customer service mindset Positive attitude and professional demeanor Self-motivation and accountability Ability to work independently in a remote environment Adaptability and willingness to learn Strong organizational and time-management skills Helpful Experience (Not Required) Experience in any of the following is a plus: Customer Service Client Relations Healthcare Retail Hospitality Sales Administrative Support Call Center Operations No prior insurance experience is required. We provide the training and support needed for motivated individuals to succeed. Requirements Must be at least 18 years of age Must be legally authorized to work in the United States Must be physically located within the United States Computer or laptop Reliable high-speed internet connection Webcam and microphone capability Quiet, professional workspace Interview Process Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team. All interviews are conducted virtually through Zoom for convenience and accessibility. Ready to Make a Lasting Impact? If you're looking for a meaningful remote career where you can help families, develop professionally, and build long-term success, we'd love to hear from you. Apply today and start building a future with purpose, flexibility, and unlimited growth potential. Help Families. Grow Your Career. Build Your Future with AO. 🚀