Role Overview:
A Client Manager in a practice management and medical billing environment is responsible for delivering exceptional client service, managing billing processes, and ensuring compliance. They collaborate with management and service teams to optimize collections, analyze performance data, and address client issues proactively.
Key Responsibilities:
Support company mission and foster a positive team culture. Ensure adherence to compliance policies and monitor billing accuracy. Manage client accounts to meet targets by analyzing key metrics, resolving payer issues, and handling patient complaints. Provide guidance on refunds, provider enrollment, and data analysis to improve processes. Train and oversee staff, ensuring productivity and accuracy in billing tasks. Maintain knowledge of accounts receivable, claims processing, and system functions. Perform additional duties related to practice management, including administrative tasks. Qualifications & Skills: Proficient in MS Word, Excel, and MS Teams; analytical skills essential. Knowledge of medical billing, denials, appeals, and refunds. Bachelor’s degree preferred; experience in accounts receivable, billing systems, and management. Strong organization, multitasking, and customer service abilities. 