Remote Client Success Coordinator

Dust to Dazzle Maids is a residential and commercial cleaning company based in East Texas, operating since 1982. We're hiring a full-time, remote Client Success Coordinator to run day-to-day operations inside our CRM (Jobber). This is a customer-facing role — you'll be scheduling jobs, processing invoices, sending quotes, and talking directly with our clients by phone, text, and email. You'll also help retain and grow accounts through upselling. Responsibilities Schedule and manage technician and customer appointments in Jobber Process invoices and handle billing questions Build and send quotes to new and existing clients Handle inbound customer service calls, texts, and emails Proactively follow up with clients to retain service and prevent cancellations Identify and pitch upsell opportunities (add-on services, upgraded packages) Requirements 1–2 years of hands-on experience using Jobber — required, please don't apply without this Excellent spoken and written English — you'll be the voice of our company to US customers Strong customer service instincts — friendly, patient, solution-oriented Comfortable making upsell conversations feel natural, not pushy Reliable high-speed internet, working headset, quiet work environment Available to work Monday–Friday during US Central Time business hours Pay & Payment Starting rate: $10/hr, full-time Upsell bonus opportunities — earn extra for closed upsells and add-on services Paid via Wise To Apply Submit: Your resume A short video (2–3 minutes) introducing yourself in English — cover your Jobber experience, your customer service background, and why you'd be a good fit. Applications without an intro video will not be considered.