Remote Customer Activation Manager — Enterprise

Role Overview

Customer Activation Managers are responsible for implementing and onboarding new customers, ensuring successful platform launches, and acting as strategic consultants to understand client workflows, pain points, and priorities.

Key duties include project managing complex onboarding processes, driving product utilization, and supporting change management through training and tailored solutions. Collaborating with product teams to incorporate customer feedback and facilitate product workshops is also essential.

Qualifications & Skills include 7-10+ years in customer success, activation, or enterprise sales within B2B organizations, managing multiple stakeholder relationships, and executing complex projects. Excellent communication, technical collaboration, and a proven track record of exceeding targets are required. Adaptability and thriving in fast-paced environments are crucial.

Preferred Experience includes familiarity with accounting software, financial services sales, high-growth startups, and relevant degrees or certifications.