Remote Customer Service – Entry Level

We are seeking professionals to assist families and individuals across the country in learning about supplemental benefit programs through virtual consultations.

This fully remote role offers long-term growth, flexibility, and the opportunity to build a career from home.

Key responsibilities include

connecting with clients who request information,

conducting virtual consultations via Zoom,

assessing client needs,

explaining benefit options clearly,

guiding clients through enrollment,

maintaining accurate records,

and

building lasting relationships.

The ideal candidate is a strong communicator, organized, and comfortable working independently with digital tools.

Requirements include

authorized work status in the U.S.,

a Windows-based computer with webcam,

reliable high-speed internet,

and

residence within the U.S.

Experienced customer service or client-facing roles are helpful but not mandatory.

Join a growth-focused team dedicated to service, mentorship, and professional development.