Remote Customer Service Representative – Personal Lines Insurance

We are seeking a Personal Lines Customer Service Specialist for a full-time role focused on managing personal insurance accounts, including auto, homeowners, and other policies.

The role involves

servicing client policies, updating information, processing claims, and collecting premiums

navigating carrier portals and adhering to underwriting guidelines

documenting client interactions accurately on our CRM platform

maintaining strong client and underwriter relationships

re-underwriting accounts and cross-selling policies

Candidates should have a high school diploma or GED, knowledge of personal insurance coverages, and prior agency experience is preferred.

The position offers competitive salary, health insurance, retirement plan with 2% match, and hybrid remote work options after successful training.

Strong communication skills, data entry experience, and a mature, accommodating demeanor are essential.