Remote Inside Sales Representative (Food & Beverage Distribution, CPG, FMCG)

Apply Job Type Full-time Description Sales Management: Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits. Client Engagement: Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness. Product Expertise: Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations. Collections Support: Assist the collections team in securing timely payments from accounts, including necessary follow-ups. Relationship Cultivation: Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes. Issue Resolution: Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution. Warehouse Support: Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite). AR Responsibilities (as needed): Create invoices, receive, process, and post incoming payments. Resolve client billing questions and concerns. Reconcile invoices and payments for assigned accounts. Maintain follow-ups based on aging receivables for each assigned account. Data Analysis: Analyze sales data to identify opportunities to increase market share and wallet size. Market Insights: Stay informed about market trends and competitors, providing regular insights and reports to management. Strategy Implementation: Collaborate with the business strategy team to implement sales insights in daily account management. Marketing Participation: Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets. Lead Generation: Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads. Reporting: Provide management with reports on customer needs, potential new products or services, and competitive activities. Technology Adoption: Assist customers in adopting new technologies and e-commerce platforms. Additional Duties: Perform additional duties as required to meet business needs. Requirements Minimum Qualifications 2-5 years of sales experience in food & beverage, hospitality, or distribution. Bilingual in English and Hindi; additional South Asian languages a plus. Proficient in Microsoft Office or Google Suite. Preferred Qualifications Previous Work Experience in South Asian (Indian) grocery or restaurant sales. Familiar with diverse markets; adept at working in fast-paced settings. Schedule Monday to Friday, with required evenings, weekends, and holidays as needed. Why Us? Join Premier Food Supplies (PFS) , a leading distributor in the food and beverage industry for over 20 years. PFS is an equal opportunity employer committed to a diverse and inclusive workplace. Salary Description 20,000-60,000 INR/Month (based on experience)