- Salary
- $21/hr
- Hiring from
- Probably Worldwide
- Work type
- Remote
- Posted
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Job Description
This is a remote position.
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll. Answer incoming calls and communications from customers and members regarding account information, member profiles, coverage, and service-related inquiriesConduct research to provide answers for customers to resolve their issues
Requirements
Benefits
Qualifications and requirements
• 6 months or more of customer services experience • High school diploma or equivalent • Recognize, apply and explain your product or service knowledge • Computer experience • High speed internet connection (>25mbps). A hardwired connection to your home router is required. • A quiet, private place in your home where you can work without background noise (trust us, you’ll appreciate the quiet)
