Remote Marketing Sponsorship Coordinator (Philippines Resident)

Join Our Team: Marketing Sponsorship Coordinators Position Type: Independent Contractor Location: Remote, Must be located in the Philippines Rate: $7USD / hour Estimated weekly hours: 5 - 15 “Wow! [Your Name Here] is the best Coordinator we’ve ever seen!” How do you know if this is your dream work and if Fertility Bridge is your dream client? If you think you can achieve these outcomes, this just might be the place for you! Virtual Marketing Sponsorship Coordinator A successful candidate will have 2–4 years of experience in customer-facing operations, account coordination, or verification-driven roles, with the ability to apply standards, manage review workflows, and communicate clearly and professionally with external partners. Monitored and responded to all customer form submissions, within 1 business day, 5 to 30 per month. Responses delivered (can be scheduled) within Eastern US Time Zone business hours. From those that arrive via email from our website as well as questions that arrive via LinkedIn messenger. Ensured all new customer inquiries submitted to IRH were reviewed according to IRH’s Standard Operating Procedure and work instructions for communicating with sponsors. Categorized, and tracked all incoming questions and requests in the provided Google Sheets Tracker. Ensured that any customer inquiry requiring internal input, technical support, or decision-making is passed along the same business day Reminded and assisted sponsors, up to 30 per month, with their sponsorship progress. As part of ongoing communication, manually sent brief reminder emails to sponsors as directed (e.g., to collect missing info, confirm profile status, or share next steps). Scheduled meetings to solve for customer inquiries via phone call, within 72 hours, if necessary, during a time that fits within their business hours . While most communication will happen via email, certain situations may require a phone call to resolve confusion or clarify details. Logged any responses or follow-up needed in the Google Sheets Tracker. Verified sponsor profile submissions within 2 business days, up to 15 per week. When a sponsor submits a Company Details Page form it goes into a “pending” verification process in Airtable that you will then manually verify within 2 business days. A notification will be sent to you via email that a new form has been submitted, this step ensures that all sponsor-submitted profiles are reviewed by you according to the checklist for accuracy, completeness, and quality before being shown as “verified”. Reviewed and processed sponsor submissions within 2 business days, up to 15 per week. When a sponsor submits a Company Details Page form by editing their profiles in the app or a new company is submitted through the public intake form, each record enters a “pending” status in Airtable for manual review. You will verify these submissions within 2 business days, following the accuracy, completeness, and quality checklist before marking them as “verified” or “approved.” What we think we have for you to achieve your outcome(s): Sponsorship Coordinator Work Instructions IVF Heroes Universe Shared Drive for reference materials Customer support email LastPass with login info for Zoom, LinkedIn, Airtable Zoom phone number for phone calls Airtable for referencing sponsorship activity and form submissions Google Sheets Tracker for logging inquiries and phone calls Automated Mailchimp email campaigns and sponsorship reminders Company LinkedIn account to monitor incoming messages General FAQ page with answers to most customer questions Instructions on how to utilize and implement the FAQ page to redirect customer questions Sponsor Company Details Page form submission guidelines and instructions Missing email troubleshooting documentation Sponsor Company Details Page Form verification deadline and timeline for reminders to be sent to sponsors pre-launch InsideReproductiveHealth.com IVF Heroes Universe page(s) Up to 5 hours/week pre-approved hours budget, from Aug-Oct 2025 Brand Manager for support and escalation Website Coordinator for technical support and escalation 15 minute meetings with Brand Manager, Tues-Thurs for first 3 weeks, 1-2 meetings per week after week 3 What we don’t have ( YET! ) for you to achieve your outcome(s): Dedicated IT team for technical support Brand Manager and Website Coordinator unavailable on Mondays SOP and work instructions are in their first draft. You will likely encounter issues that we have not yet accounted for, and you will have to inform us and help to improve the process We don’t know how effective our automation will be in obtaining the sponsors’ materials or answering their questions-so you may have to troubleshoot with them Sponsors may ask you questions to which you do not know the answer. You have to tell them that you will obtain that answer within 3 business days, inform us so we can answer and add their question to the FAQs or other appropriate parts of SOP. You must then respond to them and track that in the Google Tracker Everyone who works with or for Fertility Bridge does business in these ways Must Get, Want, and have the Capacity to achieve the outcomes aligned with the role Must be a plus or a plus/minus on each of the five core values of Fertility Bridge Leader specifies and judges the result of the outcome. Must be on brand with Fertility Bridge and Inside Reproductive Health brand guidelines Employee or contractor must specify exactly what is required to achieve outcome Must be accountable in Asana Must create Fertility Bridge assets in Fertility Bridge drives using Fertility Bridge account Sound interesting? Great! WHAT’S NEXT If you feel you can contribute to a dynamic, growing company, please begin your application process by applying through Hireology. After you submit your cover letter, resume, and application on Hireology, you will receive acknowledgment via email. If you don’t see the acknowledgment email in your inbox, please check your spam folder - sometimes Hireology emails end up there. Make sure to also complete our pre-screen survey! As a remote company, we rely on remote working technologies to serve our clients. In evaluating new contributors, we put a premium on a candidate’s ability to shine through these same technologies: video, email correspondence, and web-based conferencing. You should expect to be camera-ready for each of our Zoom meetings! If your resume and experience are a potential match with us, you will receive an email requesting more information about your experience. After we've received everything; we may schedule a 60-minute Zoom interview with the Hiring Manager (WHO interview), offer 1-3 paid assignments, and offer continued work based on your terms. We are hyper-focused on engaging A-players and you may find that our recruitment process is more detailed and longer than other organizations. We know that building a team of A-players isn’t to be taken lightly and is worth the extra effort. Contractors must be physically located in the Philippines and not prohibited from performing services for a United States employer. Applicants who are not physically located in the Philippines may be removed from consideration. Scam and Phishing Alert: Official application and hiring process communications from Fertility Bridge and Inside Reproductive Health will come from an @hireology.com or @fertilitybridge.com domain. Stay aware!