REMOTE Operations Manager for Digital Agency (PHP30k-40k)

We seek a dynamic Operations Manager to join our web design and development agency. The successful candidate will play a pivotal role in streamlining our studio operations and ensuring the efficient delivery of high-quality digital projects. SALARY: USD550-750/month (PHP30k-40k) DOE You MUST have stable power and internet connections. DO NOT apply if you don't have these two. Key Responsibilities Project Operations - Oversee day-to-day operations of the team, projects, client communication, and continuous improvement. - Coordinate workflows between design, development, and client service teams - Implement and maintain quality assurance protocols for all deliverables - Monitor project timelines, budgets, and resource allocation Team Leadership - Lead and supervise web professionals, including designers and developers - Provide guidance, training, and performance evaluations - Recruit and onboard new team members as needed - Foster a collaborative and productive work environment Process Management - Develop and implement efficient operational strategies and workflows - Streamline project management processes from initiation to delivery - Establish and monitor KPIs for team performance - Maintain documentation of operational procedures and best practices Required Qualifications Experience & Education - Bachelor's degree in business administration, operations management, or related field - Minimum 2 years experience in operations management, preferably in a digital agency - Strong understanding of web development and design processes Technical Skills - Proficiency in project management software and tools, especially HubSpot and ClickUp. - Working knowledge of web technologies and development frameworks - Experience with resource planning and team management platforms Core Competencies - Exceptional leadership and team management abilities - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Strategic thinking and budget management expertise Benefits - Competitive salary - Professional development opportunities - Room for growth - Collaborative remote work environment The ideal candidate will be a strategic thinker with strong operational expertise who can optimize our agency's performance while maintaining high-quality standards and team satisfaction. Send your resume and cover letter in your application. Submissions WITHOUT any of these two WILL NOT be considered.