Remote Operations & Pipeline Coordinator

This is a remote position.

A global organisation is seeking a proactive Operations and Pipeline Coordinator to manage cross-functional workflows, oversee operational pipelines, and support international business functions. Operating fully remotely from South Africa, this role requires an independent professional capable of coordinating project deliverables across sales, recruitment, or marketing channels without constant supervision. The ideal candidate will serve as a central liaison for global stakeholders, resolving customer operations queries and maintaining seamless daily processes.

Working Hours & Shift Options (SAST):

• UK / Europe (GMT/BST): 10:00 - 19:00 (Summer) | 11:00 - 20:00 (Winter)
  
• US Eastern (EST/EDT): 15:00 - 00:00 (Summer) | 16:00 - 01:00 (Winter)
  
• US Central (CST/CDT): 16:00 - 01:00 (Summer) | 17:00 - 02:00 (Winter)
  
• US Pacific (PST/PDT): 18:00 - 03:00 (Summer) | 19:00 - 04:00 (Winter)
  
• Australia East (AEST/AEDT): 01:00 - 10:00 (Summer) | 02:00 - 11:00 (Winter)
  

Key Responsibilities:

• Oversee operational pipelines across marketing, sales, or recruitment channels independently.
  
• Maintain CRM system integrity, produce progress reports, and monitor cross-functional milestones.
  
• Communicate directly with international stakeholders to preserve workflow efficiency.
  
• Assist with specialist customer operations and handle escalated queries.
  

Requirements

• Minimum of 2 years' experience in an operations, coordination, or specialist administrative role.
  
• Demonstrated ability to solve problems autonomously and drive processes forward.
  
• High-level written and verbal communication skills tailored for global clients.
  
• Functional home office equipped with high-speed fibre internet and continuous power backup solutions during load-shedding.
  

Preferred Qualifications:

• Prior exposure to supporting international markets or global team environments.
  

Required Software Skills:

• Microsoft Office 365 ProPlus
  
• Google Workspace
  
• CRM Systems
  

Benefits

• Fully remote work arrangement based in South Africa.
  
• Exposure to international business operations and global markets.