Remote Sales Operations and Logistics Coordinator

We are seeking a highly organised coordinator with strong Salesforce expertise to manage sales administration, coordinate logistics and oversee a team.

You will work closely with our sales team, winery clients, distributors and logistics providers to keep operations accurate, efficient and responsive.

What you’ll do

• Be our Salesforce go to person, maintaining accurate records, managing reports and dashboards, supporting users and improving workflows.
• Manage a team allocating tasks, setting priorities, monitoring deadlines and reviewing the quality of their work.
• Maintain stock on hand and reserve reports, providing monthly updates to winery clients and the sales team.
• Coordinate domestic, distributor and website orders, including purchase orders, dispatch paperwork, freight bookings and delivery tracking.
• Follow up delayed deliveries, communicate transport disruptions and manage returned orders and redispatch.
• Coordinate annual wine show and media submission plans, managing entries, client communications, sample dispatch, deadlines and the distribution of results.
• Coordinate wine specifications, tasting notes, proofing, bottle images and brand assets, keeping sales materials accurate and current.
• Set up and maintain products and stock availability across assigned online stores and retail platforms.
• Maintain sales and marketing trackers, complete regular audits and document procedures, identifying opportunities to improve efficiency and automate recurring tasks.

What you’ll bring

• Strong hands on Salesforce expertise, including data management, reporting, dashboards and workflow improvement.
• Experience supervising virtual assistants or a remote administration team.
• Experience in sales operations, logistics, stock control or order administration.
• Excellent attention to detail and strong spreadsheet skills.
• Confidence managing multiple brands, stakeholders and deadlines.
• The ability to delegate effectively while maintaining oversight and accountability.
• Clear communication and a proactive approach to resolving problems.
• Wine industry experience is highly desirable.
• Food and beverage, FMCG experience highly regarded.

If you enjoy working in a fast-moving environment, are exceptionally organised and take pride in keeping complex sales and logistics processes moving from opportunity through to delivery, we’d love to hear from you.