Remote Sales Operations Coordinator for Software Company

Work From Anywhere in LATAM or the Philippines Work Schedule: EST | 9:00 AM – 6:00 PM (Monday–Friday, 40 hours/week) An AI-powered sales platform serving the catering and events industry is looking for a Sales Operations Coordinator to own outbound campaign execution and client onboarding end to end. The company pairs a SaaS product with a productized outbound service, running cold email campaigns on behalf of restaurant and catering clients using AI agents and custom Claude-based workflows. It is founder-led, bootstrapped, and pre-scale — this is the fourth team member and the first operations hire, working directly with the co-founders. Day-to-day, the role covers sourcing roughly 1,000 leads per week through AI-powered enrichment tooling, building and populating outbound sequences, responding to 5–15 inbound prospect replies daily within a 30-minute window, introducing warm leads to clients, standing up email infrastructure for new accounts, and monitoring deliverability. Success means removing 10+ hours per week of manual campaign work from the founders' plate while keeping every active campaign fully populated and every reply answered. Must-Have 2–5 years in sales operations, revenue operations, outbound campaign operations, or go-to-market operations at a B2B SaaS company, early-stage startup, or outbound agency Hands-on use of AI tooling beyond chat interfaces — Claude Code, Cowork, or Codex — including connecting systems via APIs and Model Context Protocol (MCP) Demonstrated ownership of B2B lead sourcing and enrichment at volume using Clay, Apollo, Deepline, ZoomInfo, or equivalent platforms Experience running cold email campaigns on a dedicated outbound platform (Instantly, Email Bison, Lemlist, or Smartlead), including sequence build and reply management Experience setting up outbound email infrastructure: domain purchasing, inbox provisioning through resellers, and monitoring inbox delivery rates End-to-end process ownership as an early hire (employee #1–10) or sole operator in a founder-led environment with no existing playbooks C1+ English (CEFR) for written prospect- and client-facing email correspondence Nice-to-Have Prior work at a productized outbound or lead generation agency managing campaigns across multiple client accounts simultaneously "Go-to-Market Engineer" or operational generalist background spanning revenue tooling, automation, and campaign execution Experience with workflow automation platforms (Zapier, Make, or n8n) Exposure to catering, events, hospitality, or restaurant technology verticals About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US. Hear why we exist, what we believe in, and who we're building for: Watch here: https://www.loom.com/share/863b8e426e6d48309aa8f4ea4c1c94cd Competitive Salary: Based on experience and skills Remote Work: Fully remote—work from anywhere Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting Generous PTO: In accordance with company policy Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional growth Global Networking: Connect with professionals worldwide Our Recruitment Process Application Screening Skills Assessment Topgrading Interview Client Interview Job Offer Client Onboarding Ready to Join Us? If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.