Role Overview: The Senior Manager, Professional Services Sales is responsible for driving revenue growth and ensuring customer success through professional services.
Key Responsibilities:
Lead and manage a team of Professional Services Sellers, providing coaching, process improvements, and performance metrics. Engage deeply with customers and sales teams to optimize sales processes, develop key metrics, and improve sales outcomes. Balance SaaS revenue attainment with professional services bookings, managing key metrics such as bookings, attach rates, and discounts. Build strong relationships with sales leadership to accelerate deal conversion while maintaining engagement quality. Serve as the voice of the field and customer to inform strategy and process improvements. Qualifications & Skills: 7+ years in B2B SaaS Professional Services roles, with 3+ years in customer-facing sales. Proven experience with executive presentations and high-pressure environments. Strong technical knowledge (cloud, data migration, infosec) and excellent communication skills. Ability to multitask, collaborate, and thrive in fast-paced settings. Understanding of product integration and cloud-native SaaS applications. Additional Details: The role offers competitive salary, benefits, flexible hours, and opportunities for growth in a collaborative environment. The role emphasizes leadership, strategic feedback, and relationship management to enhance professional services execution and customer satisfaction.
