Remote services dispatcher after hours

Company Description

JPRO Solutions is the highest-performing subcontractor company, renowned for its excellence in service, sustainable solutions, and superior financial performance. The company operates on the principles of Mutuality, Responsibility, Efficiency, Quality, and Freedom, ensuring a commitment to both clients and employees. We strive to deliver the best results in every project we undertake.

Role Description

This is a full-time role for a Remote Electrical Services Dispatcher who will be responsible for efficiently managing service schedules, coordinating with field technicians, handling customer inquiries, and ensuring optimal customer satisfaction. The role involves maintaining effective communication with all stakeholders and addressing any service-related issues promptly.

Qualifications

• Dispatching and Phone Etiquette skills
• Experience in Customer Service and Customer Satisfaction
• Strong Communication skills
• Excellent organizational and time-management abilities
• Ability to work efficiently in a fast-paced environment
• Familiarity with electrical services or a related industry is a plus
• Bilingual Spanish/English

How to apply

Interested candidates should send their update resume to info@jprosolutions.co for consideration.