Remote Site Management Team Lead

Job Title Remote Site Management Team Lead Job Description Summary • Work order creation and management • Able to process calls and emails effectively within the SLA • Scheduling and manpower management • Escalation and client relation management • Provides feedback, necessary coaching and training to team members • Approve time off applications and monitor daily team attendance • Effectively manage a team • Organize and provide vendors to the client, third parties and C&W supplied services and functions; • Liaise, coordinate and communicate with the client team and other site stakeholders • Respond to requests for service and assistance in relation to the assigned sites • Attend meetings and immediate concerns of the client • Should be able to perform other duties as assigned Job Description Work order creation and management Able to process calls and emails effectively within the SLA Scheduling and manpower management Escalation and client relation management Provides feedback, necessary coaching and training to team members Approve time off applications and monitor daily team attendance Effectively manage a team Organize and provide vendors to the client, third parties and C&W supplied services and functions; Liaise, coordinate and communicate with the client team and other site stakeholders Respond to requests for service and assistance in relation to the assigned sites Attend meetings and immediate concerns of the client Should be able to perform other duties as assigned INCO: “Cushman & Wakefield”