Remote VIP Manager (Acquisition/ Retention)

-Fully Remote Remote Dubai-Based Applicants

-Day Shift

-Full-time Independent Contract

Do you have a strong network of high-value players who would follow you to a new brand? Can you bring them on board and give them a VIP experience that keeps them? If so, we have the perfect role for you! We are looking for a well-connected VIP Manager to join our rapidly growing global team. Working closely with our CMO, your first priority will be acquiring high-value players through your own network and relationships. You will then manage those players and help build a market-leading VIP experience.

About the Project:

▪ Ready for Growth: An exciting new start-up ready to launch in the iGaming industry and

become one of the fastest-growing players in the market.

▪ High-Achieving Team: Our growing high-achieving global team has a wealth of experience

in the iGaming and online gambling space.

▪ Passion for Player Experience: We’re committed to delivering outstanding iGaming

experience for our customers.

Key Benefits:

▪ Remote working and flexible working hours.

▪ Fun, relaxed and friendly work culture.

▪ Work with an experienced and high-achieving team.

▪ Very competitive remuneration package.

▪ Be part of the growth of an exciting new start-up. The sky’s the limit!

Key Responsibilities:

• Acquire new high-value players through your own network, relationships and

industry contacts – this is first and foremost an acquisition role.

• Manage and retain a growing book of VIP players with personalised, high-touch service

across relevant channels.

• Work with the CRM & Lifecycle team on VIP segmentation, communications and offers.

• Track and report VIP performance (new VIPs acquired, retention, reactivation and player

value) to the CMO and senior leadership.

Skills & Knowledge Required:

• Essential: 5+ years in a VIP, high-roller acquisition or player business development role in

iGaming.

• Essential: an active network of high-value player relationships and a proven track record of

bringing players to a new brand.

Essential: experience with crypto casinos and internationally licensed operators across global

markets.

• Proven experience managing and retaining a VIP book.

• Excellent relationship-building, negotiation and communication skills; additional languages

highly advantageous.

• Strong understanding of VIP programme mechanics, bonus economics and player value.

• Strong knowledge of crypto and crypto payments.

• Strong understanding of AML/KYC, data privacy and responsible gambling requirements for

high-value players.

• Commercially minded and target-driven.

• Self-starter and team player, comfortable building from scratch in a fast-paced start-up.