REO Specialist l Hybrid

Salary Range: $18.50 To $20.00 Hourly REO Specialist I - Hybrid 3 days per week Full time; Nonexempt; 40 hours/week; Overtime as required. Lake Zurich, IL, US Department: Claims/REO Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Coordinates, oversees, and manages disposition process of Real Estate Owned (REO) properties. Monitors and audits individual REO transactions to ensure compliance with investors and clients standards. Reviews list/sale prices and repair bids/invoices, reconciles sales proceeds, examines sale contract, closing disclosures/settlement statement and deed for its accuracy. Acts as liaison between REO Asset Management Companies and clients. Performance must comply with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. Essential Functions and Duties: • Monitor all daily, weekly, and monthly reports and queues to ensure timelines are met. • Partner with foreclosure attorneys to ensure the eviction process is completed accurately, and in accordance with applicable laws and guidelines. • Assist in coordinating potential Cash for Keys resolutions. • Identify additional occupants through review of site services inspections, origination documents, account notes. • Communicates with foreclosure/eviction attorneys, title companies and REO asset management companies to ensure timely resolution of title curative issues. • Confirm with asset management company vacant property registration as appropriate. • Understand investor requirements and ensure compliance with policies and procedures. • Review valuations (appraisal reports, BPO) for accuracy, request reconciliation as needed. • Request REO repair bids and ensure compliance with investor/MI companies’ guidelines. • Review marketing packages for accuracy and completeness. • Monitor listed properties at regular intervals to determine marketing effectiveness. • Review closing deeds and HUD-1/Settlement Statements for accuracy and prepare for execution as appropriate. • Timely and accurately update internal/external systems. • Develop constructive and cooperative working relationships with clients and other employees and maintain those relationships over time. • Willingness to learn new skills and expand job knowledge, through various learning programs, as assigned by leadership. • Comply with the Code of Conduct and regulatory training requirements. • Successfully complete annual regulatory compliance training. • Performs other related duties as assigned. Required Qualifications: • High School diploma or equivalent. • Advanced PC skills: Microsoft applications. • Strong analytical and problem-solving skills and attention to detail/accuracy. • Ability to handle complex, multiple tasks simultaneously in a fast-paced environment. • Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences. Preferred Qualifications • Associate or bachelor’s degree. Benefits: • Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more. • Employer paid Life Insurance, Short Term Disability, and Long-Term Disability. • 401 (K) Plan with company match • Paid Vacation, Sick, Personal and Holidays Physical Demands and Work Environment: The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time. The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment. In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.