Repairs Manager

1 Month Contract With A Local Authority

To lead and manage the Council's Housing Disrepair, Housing Health and Safety Rating System (HHSRS) Compliance, and Damp & Mould Services, ensuring statutory, regulatory and legal compliance across the housing portfolio.

The postholder will be responsible for the strategic and operational management of housing disrepair claims, HHSRS compliance activities, damp and mould remediation programmes and associated repair services. A key focus of the role will be ensuring full compliance with Awaab's Law, safeguarding tenant wellbeing, reducing legal exposure and delivering high-quality housing standards through effective leadership, risk management and service improvement.

Key Responsibilities

Disrepair Management

• Lead the end-to-end management of housing disrepair cases.
  
• Manage both pre-litigation and post-litigation disrepair processes.
  
• Act as the key liaison between legal services, surveyors, contractors and external stakeholders.
  
• Ensure prompt responses to disrepair claims and legal correspondence.
  
• Attend court proceedings and support legal representation on behalf of the Council.
  
• Ensure compliance with statutory timescales and Awaab's Law requirements.
  
• Monitor disrepair trends and implement preventative measures to reduce future claims.
  
• Minimise financial liabilities and reputational risks associated with housing disrepair.
  

HHSRS Compliance

• Oversee Housing Health and Safety Rating System (HHSRS) inspections and risk assessments.
  
• Ensure housing stock complies with all statutory health and safety requirements.
  
• Identify Category 1 and Category 2 hazards and implement corrective actions.
  
• Develop and monitor compliance action plans.
  
• Ensure HHSRS assessments align with damp, mould and Awaab's Law requirements.
  
• Maintain accurate compliance records and audit trails.
  
• Prepare compliance reports for senior management and regulators.
  

Damp & Mould Strategy

• Lead the Council's approach to the identification, diagnosis and remediation of damp and mould.
  
• Ensure all damp and mould reports are investigated within required timescales.
  
• Oversee delivery of effective remedial works and long-term solutions.
  
• Promote a zero-tolerance approach to damp and mould across the housing stock.
  
• Ensure full compliance with Awaab's Law inspection, reporting and remediation obligations.
  
• Develop long-term prevention strategies for damp and mould management.
  
• Work closely with tenants to address both structural and behavioural causes.
  
• Support asset investment and property improvement programmes.
  

Operational Management

• Manage teams, contractors, consultants and specialist surveyors.
  
• Monitor contractor performance and service delivery standards.
  
• Establish and monitor service KPIs and performance targets.
  
• Ensure repairs and compliance works are delivered on time and within budget.
  
• Drive continuous improvement across housing repairs and maintenance services.
  
• Ensure quality assurance processes are implemented and maintained.
  

Tenant Engagement & Safeguarding

• Promote a customer-focused and tenant-centred approach.
  
• Support vulnerable tenants and ensure safeguarding concerns are escalated appropriately.
  
• Investigate and resolve escalated complaints and complex cases.
  
• Work collaboratively with Housing, Safeguarding and Support Services teams.
  
• Improve tenant satisfaction and service outcomes.
  

Data, Reporting & Governance

• Maintain effective systems for monitoring disrepair, compliance and damp & mould cases.
  
• Analyse performance trends, risks and service outcomes.
  
• Produce reports for senior management and governance boards.
  
• Support audits, inspections and regulatory reviews.
  
• Ensure accurate data management and reporting.
  

Financial & Risk Management

• Manage budgets relating to disrepair, compliance and damp & mould programmes.
  
• Monitor expenditure and ensure value for money.
  
• Identify opportunities for efficiency savings and service improvements.
  
• Mitigate operational, legal and financial risks.
  
• Support strategic planning and investment decisions.
  

Requirements

Essential

• Significant experience managing housing disrepair services and legal disrepair processes.
  
• Strong knowledge of:
  • Housing Legislation
    
  • Housing Health and Safety Rating System (HHSRS)
    
  • Housing Disrepair Processes
    
  • Awaab's Law
    
  • Landlord Compliance Responsibilities
    
  • Repairs and Maintenance Services
    
• Experience diagnosing and managing damp and mould issues within residential housing.
  
• Experience managing contractors, consultants and multidisciplinary teams.
  
• Strong understanding of building pathology and property defects.
  
• Experience managing compliance and regulatory requirements within social housing.
  
• Excellent project and programme management skills.
  
• Strong financial and budget management experience.
  
• Excellent stakeholder management and communication skills.
  
• Experience handling complex complaints and resident issues.
  
• Strong analytical, investigative and problem-solving abilities.
  
• Ability to interpret technical, legal and regulatory information.
  

Desirable

• Professional qualification in:
  • Building Surveying
    
  • Construction Management
    
  • Housing
    
  • Property Management
    
  • Related Discipline
    
• Membership of a professional body such as:
  • RICS
    
  • CIOB
    
  • CIH
    
• Experience within Local Authority or Social Housing environments.
  
• Experience managing housing compliance programmes.
  

Additional Information

• Location: Hybrid Working / Site Visits Required
  
• Hours Per Week: 37 Hours
  
• Payment Frequency: Bi-Weekly Payments