What is Tetra Insights?
Tetra Insights is a software company that provides innovative user research and qualitative insight solutions. Our enterprise insights platform allows our clients to better understand their users and make successful, data- driven decisions. We aim to be a trusted, reliable partner for enterprise-class research.
We are a team of 16 working across the globe, we work with leading brands across industries, and we are backed by some of the best SaaS investors in the world. Our usage and revenue have grown 5x in the past year, and we have just closed a Series A round of financing. We are now entering an exciting new stage of rapid growth and development.
Key Responsibilities
You will be an integral part of our research team, tasked with managing the logistics of our research work. Specific tasks will include:
Creating and managing advertisements for participant recruitment
Creating screener surveys and forms for applicants, and processing associated data
Completing phone screens for research applicants
Sending invitations (by email and phone) to participate in research
Coordinating scheduling between participants and researchers
Managing participant databases
Hosting and recording online interviews with tools like GoToMeeting and Zoom
Sending incentives to participants in surveys and research interviews
Creating and improving processes across our research operations
Supporting the research team in general
Your background
An ideal candidate will have a passion for organization and defining clear processes. You should be comfortable working with uncertainty and managing unexpected problems or issues. Experience with spreadsheets, data, surveys, and user research in general will be very beneficial to success in this role.
This could be a great role for a junior researcher or someone who is interested in becoming a user researcher, as well as anyone who wants to be instrumental to the growth and success of an early stage technology company.
Benefits
We offer full health, dental, and vision benefits and cover 100% of individual premiums. Benefits are administered through our PEO Justworks.