Resident Network Engineer- Hungary

We are seeking an experienced Resident Network Engineer for a client engagement. This is a highly technical, customer-facing role providing post-sales operational support for Juniper Networks products and solutions deployed within a large-scale service provider network.

The Resident Engineer will work closely with the client's Engineering, Architecture, and Operations teams to ensure high availability, scalability, network stability, and operational excellence. The role involves reactive and proactive support, troubleshooting, design guidance, automation, and best-practice recommendations.

Resident Engineer - Hungary

Duration: 12 months

Resource to work from: Remote

Languages: Hungarian is a must and English.

Work Location: Mainly Remote and Quarterly customer’s meeting Onsite (at customer’s site)

Key Responsibilities

• Provide day-to-day operational support for production and pre-production network environments.
• Troubleshoot complex hardware, software, and network issues across large-scale IP/MPLS infrastructures.
• Open, manage, and drive JTAC support cases to resolution, including root cause analysis and corrective actions.
• Support critical incidents, service outages, and escalations, communicating effectively with engineering, operations, and leadership teams.
• Conduct technical workshops to understand network architecture, operational workflows, and future design requirements.
• Provide guidance on network design evolution, capacity planning, and technology adoption.
• Support network upgrades, maintenance windows, migrations, and change activities.
• Prepare reports covering project progress, network health, identified issues, and remediation activities.
• Lead technical workshops to review support cases, explain root causes, and recommend mitigation and long-term solutions.
• Train engineering, implementation, and operations teams on configuration, monitoring, and daily platform operations.
• Assess network health and stability, and develop fault-isolation and diagnostic procedures.
• Review and maintain Standard Operating Procedures (SOPs) and Method of Procedures (MOPs), identifying gaps that could lead to service outages.
• Contribute to network best practices, technical standards, and knowledge-sharing initiatives.
• Collaborate with other Resident Engineers to share lessons learned and minimize risks during network changes.
• Develop secondary expertise across additional networking product lines as required.
• Perform lab testing, design validation, certification, and integration of new hardware and major software releases before production deployment.
• Maintain release management records to improve network stability and address security vulnerabilities identified through third-party reports.
• Develop automation scripts and leverage AI tools to improve operational efficiency, consistency, troubleshooting, and provisioning.
• Build and maintain Python-based automation tools for configuration validation and network health checks.
• Support the adoption of network automation tools and contribute to technical documentation and internal repositories.
• Monitor and triage Proactive Bug Notifications (PBNs) and Security Incident Response Team (SIRT) advisories, assess potential software bugs and security vulnerabilities, and implement permanent fixes or temporary workarounds.
• Conduct regular customer and service management meetings to review support case progress, communicate resolutions, and address technical queries.

Required Background and Qualifications

• 5+ years of hands-on design, deployment, and operational experience in large-scale service provider networks.
• Experience supporting major network transformations, upgrades, and expansions.
• Strong proficiency in Juniper JUNOS CLI.
• Extensive hands-on experience with MX, QFX, EX, ACX, and PTX platforms.
• Strong understanding of service provider networking technologies, including:
• TCP/IP and MPLS fundamentals.
• Routing protocols: OSPF, IS-IS, and BGP.
• MPLS-TE, RSVP, LDP, Segment Routing (SR), and SRv6.
• IPv4 and IPv6.
• BGP routing policies and peering.
• VPN technologies: L3VPN, VPLS, and MVPN.
• Ethernet switching and 802.1Q.
• QoS / Class of Service.
• EVPN.
• Broadband services and Broadband Network Gateway (BNG).
• Hands-on scripting experience with Python and Juniper PyEZ.
• Experience with traffic steering and traffic engineering software, such as Paragon/JRD.
• Ability to design automation solutions that integrate with existing operational workflows.
• Excellent communication skills, particularly during high-pressure incidents and escalations.
• Ability to present complex technical concepts to engineering, operations, and executive stakeholders.
• Strong customer-facing skills with a collaborative, consultative approach.
• Ability to translate business and technical requirements into practical, scalable network solutions.
• Advanced technical certifications such as JNCIP, JNCIE, CCNP, or CCIE.