Resource Planner

Location: Hybrid/Kings Court, Stevenage

Salary: £33,952 - £39,350 per annum

Hours: 39 per week

Contract Type: Permanent

Are you super organised, calm under pressure, and great with people? We’re looking for a Resource Planner to join our friendly team in Stevenage! If you love problem-solving and keeping things running smoothly behind the scenes, this could be the perfect role for you.

What’s the job all about?

As our new Resource Planner, you’ll play a key part in making sure our repairs and maintenance service runs like clockwork. You’ll be booking appointments for residents, keeping an eye on progress, and making sure our operatives are in the right place at the right time.

From tracking repairs to managing time off and training in our team’s calendars, your sharp scheduling skills will help us deliver a first-class service that puts our customers first.

Day-to-day, you’ll be:

• Booking in repair appointments and checking everything stays on track
• Making sure operatives are fully booked and working efficiently
• Following up on emergencies and missed jobs
• Keeping diaries up to date with holidays, training, and any follow-on work
• Checking daily progress to make sure all jobs are completed on time

You’ll ideally have experience using scheduling software in a busy, customer-focused environment, and bonus points if you’ve worked in repairs or maintenance before. Most importantly, you’re a great communicator, a team player, and someone who loves getting things organised and done right.

If you’re ready to join a supportive team where your work makes a real difference to people’s lives, we’d love to hear from you!

If this sounds like an opportunity for you, please take a look at the full role profile for more information – Resource Planner and Behaviours & Mandatory Accountabilities OD Level 5.

Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.

Closing Date: Thursday 5th November 2026 at midnight.

Act now – apply today! This vacancy may close early without notice.  

Interviews will likely take place the w/c 16th or 23rd November 2026.

We do not use AI as part of our shortlisting process. All applications are reviewed by the hiring manager and a second colleague to ensure each application is considered fairly and carefully.

Please ensure that your CV and responses to the competency-based questions are written in your own words and reflect your personal experience and skills. The use of AI to generate or write these responses is not permitted, and fully AI-generated content will not be accepted. Here is your guide to using AI during your recruitment process.

This is a hybrid role with a base location at our offices in Stevenage. You need to be prepared to travel to Stevenage once a month for a team meeting and for 1-2 weeks initially for training.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

About Us

Clarion Housing Group formed in 2016, following the merger between two of the country’s largest housing associations, Affinity Sutton and Circle Housing Group. With over 125,000 homes we use our strength and scale to create opportunities that change peoples’ lives.

We are also one of the biggest housebuilders in the country and are set to build 50,000 high quality homes of all tenures during the next ten years, as we remain committed to helping to tackle the housing shortage and to prioritising affordable homes.

In addition to new homes, we transform existing communities through sustained regeneration, helping people to access employment and training opportunities and giving young people a better start in life.

To find out more about working for Clarion, please click here.